{"id":49712,"date":"2025-07-25T04:06:09","date_gmt":"2025-07-25T04:06:09","guid":{"rendered":"https:\/\/mihcm.com\/?post_type=case-study&#038;p=49712"},"modified":"2025-11-10T23:09:44","modified_gmt":"2025-11-10T23:09:44","slug":"powering-connections","status":"publish","type":"case-study","link":"https:\/\/mihcm.com\/id\/case-study\/powering-connections\/","title":{"rendered":"Powering connections"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"49712\" class=\"elementor elementor-49712\" data-elementor-post-type=\"case-study\">\n\t\t\t\t<div class=\"elementor-element elementor-element-596de00 e-con-full e-flex e-con e-parent\" data-id=\"596de00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6bcf3dd e-flex e-con-boxed e-con e-child\" data-id=\"6bcf3dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ebbf7bb e-con-full e-flex e-con e-child\" data-id=\"ebbf7bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d85e7ba elementor-widget elementor-widget-text-editor\" data-id=\"d85e7ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A leading telecommunications operator, which dominates the market across many connected spheres and delivers services to a subscriber base running into several millions of customers, was facing a host of challenges and approached MiHCM for a centralised data warehousing solution to streamline data access and reporting.<br \/>With custom employee turnover prediction, custom company BI dashboard on employee segmentation, and ongoing data warehousing projects, we provided up-to-date insights and enabled timely decision-making, while meeting data governance standards.<br \/>Here\u2019s how we did it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fbf590 e-con-full e-flex e-con e-child\" data-id=\"5fbf590\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bef2ae7 e-con-full e-flex e-con e-child\" data-id=\"bef2ae7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b9b91f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1b9b91f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"31\" viewbox=\"0 0 30 31\" fill=\"none\"><path d=\"M24.1681 30.7695H5.41667L14.7362 16.8231L24.1681 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id=\"paint5_linear_15528_15767\" x1=\"26.9966\" y1=\"4.14446\" x2=\"2.24952\" y2=\"28.55\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#2EFFF3\"><\/stop><stop offset=\"1\" stop-color=\"#23BAB1\"><\/stop><\/lineargradient><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0035cb4 elementor-widget elementor-widget-heading\" data-id=\"0035cb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Connectivity issues<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27de847 elementor-widget elementor-widget-text-editor\" data-id=\"27de847\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The key problems facing the customer were as follows:<\/p><ul><li><strong>High employee turnover:<\/strong> The customer faced challenges in predicting and managing employee turnover rates effectively.<\/li><li><strong>Lack of segmentation insights:<\/strong> They struggled to gain detailed insights into employee segments for better workforce management.<\/li><li><strong>Centralised data management:<\/strong> There was a need for a centralised data warehousing solution to streamline data access and reporting.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70980aa e-con-full e-flex e-con e-child\" data-id=\"70980aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df7c7b1 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"df7c7b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"31\" viewbox=\"0 0 30 31\" fill=\"none\"><path d=\"M10.7212 22.4053C11.5133 22.2405 12.338 22.8245 13.1144 23.0248C14.4501 23.3681 15.6112 23.3592 16.941 23.0021C17.9916 22.72 18.7916 21.9288 19.8254 22.7249C20.513 23.2547 22.9723 25.6972 23.4725 26.3779C24.601 27.9128 22.3972 28.8885 21.2706 29.4034C17.3069 31.2156 12.7504 31.2235 8.7778 29.432C7.53483 28.8717 5.29945 27.9069 6.60161 26.2763C7.22704 25.493 9.37363 23.3257 10.153 22.7249C10.3147 22.6006 10.5199 22.4467 10.7212 22.4053Z\" fill=\"url(#paint0_linear_15528_15774)\"><\/path><path d=\"M3.22389 7.01612C3.73489 6.91155 4.04366 7.03388 4.43726 7.33574C5.12287 7.86351 7.58711 10.31 8.0843 10.9887C8.81627 11.986 7.99749 12.8778 7.73903 13.8978C7.41941 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gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#2EFFF3\"><\/stop><stop offset=\"1\" stop-color=\"#23BAB1\"><\/stop><\/lineargradient><lineargradient id=\"paint3_linear_15528_15774\" x1=\"27.357\" y1=\"4.14442\" x2=\"2.60783\" y2=\"28.8781\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#2EFFF3\"><\/stop><stop offset=\"1\" stop-color=\"#23BAB1\"><\/stop><\/lineargradient><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-445a7fd elementor-widget elementor-widget-heading\" data-id=\"445a7fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MiHCM to the rescue<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8938902 elementor-widget elementor-widget-text-editor\" data-id=\"8938902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The solutions we implemented:<\/p><ul><li>Custom employee turnover prediction project<\/li><li>Custom company BI dashboard project on employee segmentation<\/li><li>Ongoing data warehousing project<\/li><\/ul><p>Having retrieved the data from their database, we developed a data warehouse to effectively expose and manage data from our end, providing streamlined access for analysis and reporting.<\/p><p><strong>Technologies we utilised:<\/strong><\/p><ul><li><strong>Power BI:<\/strong> For data visualisation and reporting.<\/li><li><strong>SQL Server:<\/strong> For data warehousing and management.<\/li><li><strong>Predictive Analytics Models:<\/strong> For forecasting employee turnover.<\/li><\/ul><p><strong>Ensuring scalability and futureproofing:<\/strong><\/p><ul><li><strong>Scalability:<\/strong> The solution is designed to grow with the customer\u2019s data needs, allowing for future expansion.<\/li><li><strong>Futureproofing:<\/strong> We built the architecture to be adaptable, ensuring easy integration of new technologies without significant rework.<\/li><\/ul><p><strong>Differentiating characteristics and special capabilities:<\/strong><\/p><ul><li><strong>Custom analytics development:<\/strong> We provided tailored analytics solutions that addressed the client\u2019s unique business challenges.<\/li><li><strong>Interactive dashboards:<\/strong> Our dashboards offer a comprehensive view of employee metrics, such as turnover and segmentation, enhancing decision-making capabilities.<\/li><\/ul><p><strong>Team certifications to champion the specific solution created:<\/strong><\/p><ul><li>Microsoft Certified Azure Data Scientist<\/li><li>Microsoft Certified Power BI Data Analyst<\/li><\/ul><p><strong>How we delivered the analytics:<\/strong><\/p><ul><li><strong>Delivery method:<\/strong> Analytics are delivered through interactive Power BI dashboards, allowing users to visually explore data and generate insights easily.<\/li><li><strong>User training:<\/strong> We conduct training sessions to empower the customer to effectively utilise the dashboards and maximise the value of their data.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10e483b e-con-full e-flex e-con e-child\" data-id=\"10e483b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-613801f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"613801f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"31\" viewbox=\"0 0 30 31\" fill=\"none\"><path d=\"M9.60956 18.2199C9.17131 17.7895 7.83884 16.6619 7.59165 16.2453C7.5168 16.1183 7.46067 16.0503 7.54044 15.8967C10.9529 9.22939 16.6964 4.03442 23.926 1.84318C25.4702 1.37539 27.8643 0.807145 29.4558 0.769722C29.7729 0.761843 29.5592 1.00017 29.5592 1.17153C29.5415 5.25069 27.8692 9.96604 25.7617 13.4277C23.1332 17.7422 19.444 21.0178 15.0497 23.471C13.2613 21.6963 11.4079 19.9847 9.61153 18.2209L9.60956 18.2199ZM19.255 7.75904C16.9002 10.1601 20.6751 13.7921 23.015 11.3714C25.3638 8.94182 21.6885 5.27728 19.255 7.75904Z\" fill=\"url(#paint0_linear_15528_15781)\"><\/path><path d=\"M1.98601 29.1928L3.9537 22.7412C5.30586 18.4385 11.6531 19.8163 10.8051 24.4716C10.5619 25.805 9.52191 26.5712 8.35587 27.0449C6.61371 27.752 4.39982 28.5202 2.59759 29.0668C2.39964 29.1268 2.19676 29.1938 1.987 29.1938L1.98601 29.1928Z\" fill=\"url(#paint1_linear_15528_15781)\"><\/path><path d=\"M24.2421 17.7698C24.5218 19.3436 24.5287 20.8661 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elementor-element-e04825b elementor-widget elementor-widget-heading\" data-id=\"e04825b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dialled in to the future<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe6145d elementor-widget elementor-widget-text-editor\" data-id=\"fe6145d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tMiHCM maintains continuous engagement with the customer through regular check-ins, support, and updates to ensure the solutions adapt to their evolving needs, staying dialled in to the future!\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf1329a e-con-full e-flex e-con e-child\" data-id=\"bf1329a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c4af06f e-con-full e-flex e-con e-child\" data-id=\"c4af06f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e9c952a e-con-full e-flex e-con e-child\" data-id=\"e9c952a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41d79cd elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"41d79cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" 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stop-color=\"#23BAB1\"><\/stop><\/lineargradient><lineargradient id=\"paint2_linear_10750_17306\" x1=\"26.4634\" y1=\"3.37493\" x2=\"1.72808\" y2=\"27.2871\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#2EFFF3\"><\/stop><stop offset=\"1\" stop-color=\"#23BAB1\"><\/stop><\/lineargradient><lineargradient id=\"paint3_linear_10750_17306\" x1=\"26.4634\" y1=\"3.37493\" x2=\"1.72808\" y2=\"27.2871\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#2EFFF3\"><\/stop><stop offset=\"1\" stop-color=\"#23BAB1\"><\/stop><\/lineargradient><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cae4fc elementor-widget elementor-widget-heading\" data-id=\"4cae4fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Business benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00a7381 elementor-widget elementor-widget-text-editor\" data-id=\"00a7381\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Up-to-date information:<\/strong> This approach provides up-to-date insights, enabling timely decision-making.<\/li><li><strong>Security and compliance:<\/strong> Ensured data governance standards were met throughout the process.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eeb73b4 e-con-full e-flex e-con e-child\" data-id=\"eeb73b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d9d8f6 elementor-widget elementor-widget-heading\" data-id=\"5d9d8f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Save Time, Scale Smarter with MiHCM<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-570465c elementor-align-left elementor-mobile-align-center elementor-widget-mobile_extra__width-auto elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"570465c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mihcm.com\/id\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Hubungi Kami<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-419dc7f e-con-full e-flex e-con e-child\" data-id=\"419dc7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-939dd93 elementor-widget elementor-widget-heading\" data-id=\"939dd93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Menyebarkan berita<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bec5b3 elementor-share-buttons--shape-circle elementor-share-buttons--view-icon elementor-share-buttons--skin-gradient elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"4bec5b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"facebook \u1019\u103e\u102c \u1019\u103b\u103e\u101d\u1031\u1015\u102b\" data-no-translation-aria-label=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_x-twitter\" role=\"button\" tabindex=\"0\" aria-label=\"x-twitter \u1019\u103e\u102c \u1019\u103b\u103e\u101d\u1031\u1015\u102b\" data-no-translation-aria-label=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-x-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"linkedin \u1019\u103e\u102c \u1019\u103b\u103e\u101d\u1031\u1015\u102b\" data-no-translation-aria-label=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6932cb e-con-full e-flex e-con e-child\" data-id=\"d6932cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-424f64a elementor-widget__width-inherit elementor-widget elementor-widget-image-carousel\" data-id=\"424f64a\" data-element_type=\"widget\" data-e-type=\"widget\" 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