{"id":51683,"date":"2025-10-27T00:30:06","date_gmt":"2025-10-27T00:30:06","guid":{"rendered":"https:\/\/mihcm.com\/?p=51683"},"modified":"2025-10-27T04:13:03","modified_gmt":"2025-10-27T04:13:03","slug":"mihcm-unveils-syntra-at-connect-2025","status":"publish","type":"post","link":"https:\/\/mihcm.com\/vn\/news\/mihcm-unveils-syntra-at-connect-2025\/","title":{"rendered":"MiHCM unveils Syntra at Connect 2025"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

MiHCM, a global HR technology provider, unveiled a host of new AI-powered solutions to top corporate leaders, partners, and customers at MiHCM Connect 2025 last week, hosted at the Celestine Ballroom at Cinnamon Life \u2013 City of Dreams, Colombo.<\/p>

\"Syntra,
At the high-profile event attended by a host of distinguished invitees, MiHCM Group CEO Harsha Purasinghe showcased how the company\u2019s new cutting-edge AI solutions could boost productivity, deliver unparalleled insights, and transform processes \u2013 heralding a new era of work tech.<\/span><\/p>

He also spoke on the company\u2019s revamped solutions, explaining how they had been upgraded to better suit customer needs.<\/p>

\u201cWe\u2019re entering a new era of work tech, where AI isn\u2019t just a feature \u2013 it\u2019s a foundation,\u201d said Purasinghe. \u201cWith Syntra<\/a>, MiA<\/a>, and our SmartAssist suite, we\u2019re not just enhancing HR; we\u2019re transforming how organisations operate. These solutions are built to deliver secure, intelligent, and actionable insights that empower leaders and employees alike. Our mission is to help businesses move from reactive to proactive, from manual to intelligent, and from siloed to unified.\u201d<\/p>

\"Syntra,<\/p>

MiHCM Sri Lanka and Maldives CEO Pubudini Abeyesekera added: \u201cAt MiHCM, we\u2019re committed to delivering solutions that are not only intelligent but also deeply relevant to our clients\u2019 evolving needs. The new product line-up reflects our vision to empower organisations with tools that simplify complexity, drive strategic outcomes, and elevate the employee experience.\u201d<\/p>

Syntra, MiHCM\u2019s AI brain<\/strong><\/p>

The highlight of the event was the unveiling of Syntra<\/a>, MiHCM\u2019s AI-powered brain.<\/p>

\u201cSyntra<\/a> represents the foundation of our future \u2013 the engine that drives intelligence across the entire MiHCM ecosystem. Over the past few years, we\u2019ve been building not just features, but a deep AI capability that can understand context, process data, and deliver intelligent outcomes. We wanted to go beyond automation and analytics, to create a platform that learns, adapts, and powers intelligent decision-making for organisations. Today, I\u2019m proud to introduce Syntra \u2013 our AI Core Platform that brings together data, insights, and intelligence into one unified framework,\u201d said Purasinghe.<\/p>

Syntra<\/a> unlocks the power of each client\u2019s MiHCM private tenant data, combines it with the same organisation\u2019s enterprise data lakes, business systems, and uploaded documents, and generates real-time insights and visualisations.<\/p>

Transforming raw data into interactive insights that guide decisions and reveal deeper workforce patterns and seamlessly blends private, structured, and unstructured data, it delivers contextual intelligence while keeping customer data completely secure and isolated.<\/p>

\u201cWhat makes Syntra<\/a> truly powerful is its ability to unlock your organisation\u2019s private intelligence without exposing your data to public models. Syntra fuses your internal and external data safely to deliver the most meaningful insights \u2014 all in real time,\u201d said Purasinghe.<\/p>

Syntra<\/a> turns any question into instant answers, charts, tables, and dashboards, exportable into PowerPoint, Excel, or PDF. It connects to MiHCM and third-party systems via secure APIs, consolidating all workforce and enterprise data into one intelligent layer.<\/p>

\u201cWith Syntra<\/a>, we are shaping the next decade of MiHCM, where AI becomes the foundation for every digital workforce experience. This is our bold step forward \u2013 from digital HR to truly intelligent work technology built in Asia, for the world,\u201d added Purasinghe.<\/p>

Built on Microsoft Azure, Syntra<\/a> ensures enterprise-grade performance, uptime, and regional adaptability, with end-to-end security and compliance \u2014 including AES-256 encryption, TLS 1.2+, ISO\/IEC 27001, ISO 9001, GDPR & PDPA compliance, and Responsible AI principles.<\/p>

MiA, the agentic HR assistant<\/strong><\/p>

Also unveiled at Connect 2025 was the all-new MiA<\/a> \u2014 a personal agentic AI assistant built to redefine the employee experience.<\/p>

\u201cTraditionally, employee self-service and experience delivery have been through web portals and mobile apps, and they\u2019ve served us well for the past seven years, but they have limitations. We realised it was time to reimagine the entire employee experience. Our vision was to turn every employee into an empowered digital worker, supported by an intelligent, personalised AI assistant,\u201d said Purasinghe.<\/p>

MiA<\/a> goes beyond chatbots, acting as an intelligent companion that can understand natural language, take actions, and complete HR tasks automatically. Employees can now apply for leave, check policies, generate insights, or get approvals by simply conversing naturally with MiA<\/a>.<\/p>

\u201cImagine an entire workforce guided each day by their own personal digital workplace assistant \u2013 one that understands you, your work, and your context. MiA<\/a>, our fully agentic, AI-powered personal assistant, is designed to replace traditional web and mobile self-service.\u201d<\/p>

MiA<\/a> combines intelligence with enterprise-grade security.<\/p>

Smart, secure solutions for the future of work<\/p>

Expanding on the company\u2019s Data & AI offerings, Purasinghe highlighted that the world had entered a new era of AI, and that MiHCM\u2019s dedicated AI team was capable of solving complex HR and work challenges with advanced AI capabilities.<\/p>

Other products showcased included:<\/p>