{"id":57422,"date":"2026-05-27T03:54:45","date_gmt":"2026-05-27T03:54:45","guid":{"rendered":"https:\/\/mihcm.com\/?p=57422"},"modified":"2026-05-27T04:17:55","modified_gmt":"2026-05-27T04:17:55","slug":"beyond-software-how-mihcm-is-redefining-hr-transformation","status":"publish","type":"post","link":"https:\/\/mihcm.com\/vn\/news\/beyond-software-how-mihcm-is-redefining-hr-transformation\/","title":{"rendered":"V\u01b0\u1ee3t ra ngo\u00e0i ph\u1ea7n m\u1ec1m: C\u00e1ch MiHCM \u0111ang \u0111\u1ecbnh h\u00ecnh l\u1ea1i qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i nh\u00e2n s\u1ef1"},"content":{"rendered":"
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Vi\u1ec7c tri\u1ec3n khai ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 ch\u1ec9 l\u00e0 \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u, ch\u1ee9 kh\u00f4ng ph\u1ea3i \u0111\u00edch \u0111\u1ebfn. \u0110\u1ed1i v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c th\u1ef1c s\u1ef1 nghi\u00eam t\u00fac trong vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, c\u00f4ng vi\u1ec7c kh\u00f3 kh\u0103n h\u01a1n l\u00e0 \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c, thi\u1ebft k\u1ebf l\u1ea1i quy tr\u00ecnh, qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i v\u00e0 \u00e1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c l\u00e0m vi\u1ec7c m\u1edbi m\u1edbi l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh li\u1ec7u c\u00f4ng ngh\u1ec7 c\u00f3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec \u0111\u00e3 h\u1ee9a hay kh\u00f4ng. MiHCM \u0111\u00e3 x\u00e2y d\u1ef1ng danh ti\u1ebfng c\u1ee7a m\u00ecnh d\u1ef1a tr\u00ean s\u1ef1 hi\u1ec3u bi\u1ebft v\u1ec1 s\u1ef1 kh\u00e1c bi\u1ec7t \u0111\u00f3. Trong cu\u1ed9c ph\u1ecfng v\u1ea5n n\u00e0y, Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh MiHCM t\u1ea1i Sri Lanka v\u00e0 Maldives, Pubudini Abeyesekera, gi\u1ea3i th\u00edch c\u00e1ch c\u00f4ng ty \u0111ang m\u1edf r\u1ed9ng vai tr\u00f2 c\u1ee7a m\u00ecnh t\u1eeb nh\u00e0 cung c\u1ea5p c\u00f4ng ngh\u1ec7 th\u00e0nh \u0111\u1ed1i t\u00e1c chuy\u1ec3n \u0111\u1ed5i to\u00e0n di\u1ec7n.<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 tr\u00edch d\u1eabn:<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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M\u1ed9t n\u0103m t\u00e0i ch\u00ednh m\u1edbi lu\u00f4n l\u00e0 th\u1eddi \u0111i\u1ec3m \u0111\u1ec3 b\u1eaft \u0111\u1ea7u l\u1ea1i v\u00e0 \u0111\u1ecbnh h\u01b0\u1edbng l\u1ea1i. V\u1edbi t\u01b0 c\u00e1ch l\u00e0 Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh t\u1ea1i Sri Lanka v\u00e0 Maldives, m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 c\u1ee7a \u00f4ng d\u00e0nh cho MiHCM t\u1ea1i c\u00e1c th\u1ecb tr\u01b0\u1eddng n\u00e0y trong n\u0103m nay l\u00e0 g\u00ec?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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M\u1ed9t n\u0103m t\u00e0i ch\u00ednh m\u1edbi kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ec7c \u0111\u1eb7t ra nh\u1eefng m\u1ee5c ti\u00eau m\u1edbi. \u0110\u00f3 l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 ch\u00fang ta x\u00e1c \u0111\u1ecbnh l\u1ea1i m\u1ee9c \u0111\u1ed9 t\u00e1c \u0111\u1ed9ng m\u00e0 ch\u00fang ta mong mu\u1ed1n mang l\u1ea1i cho c\u00e1c doanh nghi\u1ec7p, c\u1ed9ng \u0111\u1ed3ng v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>

M\u1ee5c ti\u00eau c\u1ee7a ch\u00fang t\u00f4i d\u00e0nh cho Sri Lanka v\u00e0 Maldives trong n\u0103m nay r\u1ea5t r\u00f5 r\u00e0ng: c\u1ee7ng c\u1ed1 v\u1ecb th\u1ebf c\u1ee7a MiHCM v\u1edbi t\u01b0 c\u00e1ch l\u00e0 \u0111\u1ed1i t\u00e1c c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 v\u00e0 l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng \u0111\u00e1ng tin c\u1eady nh\u1ea5t trong khu v\u1ef1c, \u0111\u1ed3ng th\u1eddi h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c tr\u1edf n\u00ean linh ho\u1ea1t, n\u0103ng su\u1ea5t h\u01a1n v\u00e0 s\u1eb5n s\u00e0ng cho t\u01b0\u01a1ng lai.<\/p>

Tr\u00ean c\u1ea3 hai th\u1ecb tr\u01b0\u1eddng, ch\u00fang t\u00f4i \u0111ang ch\u1ee9ng ki\u1ebfn m\u1ed9t s\u1ef1 thay \u0111\u1ed5i \u0111\u00e1ng k\u1ec3 trong t\u01b0 duy. C\u00e1c doanh nghi\u1ec7p kh\u00f4ng c\u00f2n coi c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 (HR) l\u00e0 m\u1ed9t ch\u1ee9c n\u0103ng h\u1ed7 tr\u1ee3. Thay v\u00e0o \u0111\u00f3, h\u1ecd nh\u1eadn ra r\u1eb1ng \u0111\u00e2y l\u00e0 \u0111\u1ed9ng l\u1ef1c chi\u1ebfn l\u01b0\u1ee3c th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng, kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng c\u1ee7a l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. M\u1ee5c ti\u00eau c\u1ee7a ch\u00fang t\u00f4i l\u00e0 h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c t\u1eadn d\u1ee5ng xu h\u01b0\u1edbng n\u00e0y th\u00f4ng qua c\u00e1c gi\u1ea3i ph\u00e1p nh\u00e2n s\u1ef1 th\u00f4ng minh, \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI), gi\u00fap c\u1ea3i thi\u1ec7n qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 mang l\u1ea1i nh\u1eefng k\u1ebft qu\u1ea3 kinh doanh c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c.<\/p>

\u0110\u1eb7c bi\u1ec7t t\u1ea1i Sri Lanka, ch\u00fang t\u00f4i tin r\u1eb1ng c\u00f4ng ngh\u1ec7 \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c kh\u00f4i ph\u1ee5c n\u0103ng l\u1ef1c c\u1ea1nh tranh v\u00e0 n\u00e2ng cao n\u0103ng su\u1ea5t qu\u1ed1c gia. Ch\u00fang t\u00f4i mong mu\u1ed1n MiHCM s\u1ebd \u0111i \u0111\u1ea7u trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i n\u00e0y b\u1eb1ng c\u00e1ch h\u1ed7 tr\u1ee3 c\u00e1c doanh nghi\u1ec7p hi\u1ec7n \u0111\u1ea1i h\u00f3a ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 v\u00e0 khai ph\u00e1 tr\u1ecdn v\u1eb9n ti\u1ec1m n\u0103ng c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean. T\u1ea1i Maldives, m\u1ee5c ti\u00eau c\u1ee7a ch\u00fang t\u00f4i l\u00e0 m\u1edf r\u1ed9ng s\u1ef1 hi\u1ec7n di\u1ec7n trong c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p ch\u1ee7 ch\u1ed1t, n\u01a1i qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 v\u00e0 s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean \u0111ang ng\u00e0y c\u00e0ng tr\u1edf n\u00ean quan tr\u1ecdng \u0111\u1ed1i v\u1edbi vi\u1ec7c duy tr\u00ec t\u0103ng tr\u01b0\u1edfng.<\/p>

Cu\u1ed1i c\u00f9ng, m\u1ee5c ti\u00eau c\u1ee7a ch\u00fang t\u00f4i trong n\u0103m nay kh\u00f4ng ch\u1ec9 l\u00e0 t\u0103ng tr\u01b0\u1edfng v\u1ec1 quy m\u00f4. M\u1ee5c ti\u00eau c\u1ee7a ch\u00fang t\u00f4i l\u00e0 d\u1eabn d\u1eaft qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng mang t\u00ednh thi\u1ebft th\u1ef1c tr\u00ean kh\u1eafp c\u00e1c th\u1ecb tr\u01b0\u1eddng m\u00e0 ch\u00fang t\u00f4i ph\u1ee5c v\u1ee5.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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B\u1ea1n \u0111\u00e1nh gi\u00e1 th\u1ebf n\u00e0o v\u1ec1 n\u0103m t\u00e0i ch\u00ednh v\u1eeba qua c\u1ee7a MiHCM t\u1ea1i Sri Lanka?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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N\u0103m t\u00e0i ch\u00ednh 2025\/2026 l\u00e0 m\u1ed9t n\u0103m \u0111\u1ea7y \u1ea5n t\u01b0\u1ee3ng v\u00e0 mang l\u1ea1i nhi\u1ec1u hy v\u1ecdng. B\u1ea5t ch\u1ea5p nh\u1eefng \u00e1p l\u1ef1c kinh t\u1ebf \u0111ang di\u1ec5n ra v\u00e0 t\u00e2m l\u00fd th\u1eadn tr\u1ecdng c\u1ee7a c\u00e1c doanh nghi\u1ec7p trong m\u1ed9t s\u1ed1 l\u0129nh v\u1ef1c, ch\u00fang t\u00f4i v\u1eabn nh\u1eadn th\u1ea5y c\u00e1c t\u1ed5 ch\u1ee9c ti\u1ebfp t\u1ee5c \u01b0u ti\u00ean \u0111\u1ea7u t\u01b0 v\u00e0o vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 s\u1ed1 h\u00f3a.<\/p>

\u0110\u1ed1i v\u1edbi MiHCM, \u0111i\u1ec1u n\u00e0y \u0111\u00e3 mang l\u1ea1i s\u1ef1 t\u0103ng tr\u01b0\u1edfng kinh doanh b\u1ec1n v\u1eefng, s\u1ef1 g\u1eafn k\u1ebft ch\u1eb7t ch\u1ebd h\u01a1n v\u1edbi c\u00e1c doanh nghi\u1ec7p, c\u0169ng nh\u01b0 \u0111\u00e0 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd h\u01a1n trong c\u1ea3 vi\u1ec7c thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi v\u00e0 m\u1edf r\u1ed9ng quy m\u00f4 v\u1edbi kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i. Ch\u00fang t\u00f4i nh\u1eadn th\u1ea5y nhu c\u1ea7u ng\u00e0y c\u00e0ng t\u0103ng \u0111\u1ed1i v\u1edbi c\u00e1c gi\u1ea3i ph\u00e1p v\u01b0\u1ee3t ra ngo\u00e0i ph\u1ea1m vi qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 truy\u1ec1n th\u1ed1ng, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong c\u00e1c l\u0129nh v\u1ef1c nh\u01b0 ph\u00e2n t\u00edch l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean, t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 c\u00e1c t\u00ednh n\u0103ng nh\u00e2n s\u1ef1 d\u1ef1a tr\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o.<\/p>

M\u1ed9t trong nh\u1eefng thay \u0111\u1ed5i \u0111\u00e1ng k\u1ec3 nh\u1ea5t l\u00e0 s\u1ef1 chuy\u1ec3n bi\u1ebfn trong c\u00e1ch c\u00e1c \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o nh\u00ecn nh\u1eadn v\u1ec1 c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1. C\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn hi\u1ec7n nay \u0111ang di\u1ec5n ra \u1edf c\u1ea5p \u0111\u1ed9 chi\u1ebfn l\u01b0\u1ee3c h\u01a1n r\u1ea5t nhi\u1ec1u. C\u00e1c CEO v\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p ng\u00e0y c\u00e0ng nh\u1eadn th\u1ee9c r\u00f5 r\u1eb1ng t\u00ednh linh ho\u1ea1t c\u1ee7a l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, vi\u1ec7c gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i v\u00e0 n\u0103ng su\u1ea5t lao \u0111\u1ed9ng c\u00f3 m\u1ed1i li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i l\u00e2u d\u00e0i c\u1ee7a doanh nghi\u1ec7p.<\/p>

Ch\u00fang t\u00f4i c\u0169ng t\u1ef1 h\u00e0o khi \u0111\u00e3 c\u1ee7ng c\u1ed1 m\u1ed1i quan h\u1ec7 v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c h\u00e0ng \u0111\u1ea7u trong c\u00e1c l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng, s\u1ea3n xu\u1ea5t, b\u00e1n l\u1ebb, kh\u00e1ch s\u1ea1n, y t\u1ebf v\u00e0 c\u00e1c t\u1eadp \u0111o\u00e0n \u0111a ng\u00e0nh. Nh\u00ecn chung, ch\u00fang t\u00f4i \u0111\u00e1nh gi\u00e1 n\u0103m t\u00e0i ch\u00ednh v\u1eeba qua l\u00e0 m\u1ed9t giai \u0111o\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng b\u01b0\u1edbc ti\u1ebfn v\u1eefng ch\u1eafc, kh\u00f4ng ch\u1ec9 v\u1ec1 m\u1eb7t k\u1ebft qu\u1ea3 kinh doanh m\u00e0 c\u00f2n trong vi\u1ec7c kh\u1eb3ng \u0111\u1ecbnh vai tr\u00f2 c\u1ee7a MiHCM v\u1edbi t\u01b0 c\u00e1ch l\u00e0 \u0111\u1ed1i t\u00e1c c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 chi\u1ebfn l\u01b0\u1ee3c, h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c t\u1ef1 tin \u0111\u00f3n \u0111\u1ea7u t\u01b0\u01a1ng lai c\u1ee7a m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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MiHCM \u0111\u00e3 ra m\u1eaft nh\u1eefng s\u1ea3n ph\u1ea9m ho\u1eb7c gi\u1ea3i ph\u00e1p m\u1edbi n\u00e0o g\u1ea7n \u0111\u00e2y v\u00e0 s\u1ea3n ph\u1ea9m\/gi\u1ea3i ph\u00e1p n\u00e0o s\u1ebd thu h\u00fat kh\u00e1ch h\u00e0ng nh\u1ea5t?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Trong n\u0103m qua, MiHCM \u0111\u00e3 ti\u1ebfp t\u1ee5c m\u1edf r\u1ed9ng danh m\u1ee5c s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh, t\u1eadp trung m\u1ea1nh m\u1ebd v\u00e0o tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI), ph\u00e2n t\u00edch ngu\u1ed3n nh\u00e2n l\u1ef1c, tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean v\u00e0 qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i nh\u00e2n s\u1ef1 to\u00e0n di\u1ec7n. Ng\u00e0y nay, c\u00e1c t\u1ed5 ch\u1ee9c c\u1ea7n nhi\u1ec1u h\u01a1n nh\u1eefng h\u1ec7 th\u1ed1ng nh\u00e2n s\u1ef1 truy\u1ec1n th\u1ed1ng. H\u1ecd c\u1ea7n nh\u1eefng n\u1ec1n t\u1ea3ng th\u00f4ng minh gi\u00fap doanh nghi\u1ec7p tr\u1edf n\u00ean linh ho\u1ea1t h\u01a1n, ho\u1ea1t \u0111\u1ed9ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u00e0 l\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m.<\/p>

M\u1ed9t trong nh\u1eefng b\u01b0\u1edbc ph\u00e1t tri\u1ec3n quan tr\u1ecdng nh\u1ea5t l\u00e0 s\u1ef1 ti\u1ebfn b\u1ed9 kh\u00f4ng ng\u1eebng c\u1ee7a c\u00e1c t\u00ednh n\u0103ng \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) tr\u00ean to\u00e0n b\u1ed9 n\u1ec1n t\u1ea3ng c\u1ee7a ch\u00fang t\u00f4i. Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111ang nhanh ch\u00f3ng chuy\u1ec3n t\u1eeb m\u1ed9t kh\u00e1i ni\u1ec7m t\u01b0\u01a1ng lai th\u00e0nh m\u1ed9t nhu c\u1ea7u kinh doanh thi\u1ebft th\u1ef1c, v\u00e0 ch\u00fang t\u00f4i tin r\u1eb1ng l\u0129nh v\u1ef1c nh\u00e2n s\u1ef1 s\u1ebd l\u00e0 m\u1ed9t trong nh\u1eefng l\u0129nh v\u1ef1c \u0111\u01b0\u1ee3c bi\u1ebfn \u0111\u1ed5i m\u1ea1nh m\u1ebd nh\u1ea5t b\u1edfi c\u00f4ng ngh\u1ec7 n\u00e0y. Ch\u00fang t\u00f4i ti\u1ebfp t\u1ee5c n\u00e2ng cao c\u00e1c gi\u1ea3i ph\u00e1p ph\u00e2n t\u00edch l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t, tuy\u1ec3n d\u1ee5ng, g\u1eafn k\u1ebft nh\u00e2n vi\u00ean, c\u00f9ng v\u1edbi tr\u1ea3i nghi\u1ec7m t\u1ef1 ph\u1ee5c v\u1ee5 d\u00e0nh cho nh\u00e2n vi\u00ean \u01b0u ti\u00ean n\u1ec1n t\u1ea3ng di \u0111\u1ed9ng; nh\u1eefng gi\u1ea3i ph\u00e1p n\u00e0y \u0111ang nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 h\u01b0\u1edfng \u1ee9ng m\u1ea1nh m\u1ebd t\u1eeb c\u00e1c t\u1ed5 ch\u1ee9c t\u1eadp trung v\u00e0o vi\u1ec7c n\u00e2ng cao n\u0103ng su\u1ea5t \u0111\u1ed3ng th\u1eddi x\u00e2y d\u1ef1ng c\u00e1c chi\u1ebfn l\u01b0\u1ee3c gi\u1eef ch\u00e2n v\u00e0 g\u1eafn k\u1ebft nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>

B\u00ean c\u1ea1nh \u0111\u00f3, vi\u1ec7c ra m\u1eaft MiHCM Consulting l\u00e0 m\u1ed9t b\u01b0\u1edbc \u0111i chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng. Ng\u00e0y nay, nhi\u1ec1u t\u1ed5 ch\u1ee9c kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n t\u00ecm ki\u1ebfm ph\u1ea7n m\u1ec1m. H\u1ecd \u0111ang t\u00ecm ki\u1ebfm s\u1ef1 t\u01b0 v\u1ea5n v\u1ec1 chuy\u1ec3n \u0111\u1ed5i nh\u00e2n s\u1ef1, t\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n nh\u00e2n l\u1ef1c, c\u0169ng nh\u01b0 c\u00e1ch th\u1ee9c \u0111i\u1ec1u ch\u1ec9nh c\u00e1c chi\u1ebfn l\u01b0\u1ee3c nh\u00e2n s\u1ef1 cho ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau kinh doanh. Th\u00f4ng qua MiHCM Consulting, ch\u00fang t\u00f4i h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch to\u00e0n di\u1ec7n h\u01a1n tr\u00ean c\u1ea3 hai h\u00e0nh tr\u00ecnh c\u00f4ng ngh\u1ec7 v\u00e0 chuy\u1ec3n \u0111\u1ed5i.<\/p>

Trong b\u1ed1i c\u1ea3nh nh\u1eefng di\u1ec5n bi\u1ebfn n\u00e0y, t\u00f4i tin r\u1eb1ng c\u00e1c gi\u1ea3i ph\u00e1p v\u1ec1 n\u0103ng l\u1ef1c nh\u00e2n s\u1ef1 d\u1ef1a tr\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean c\u1ee7a ch\u00fang t\u00f4i s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng c\u1ea3m s\u00e2u s\u1eafc nh\u1ea5t t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng. M\u1ee5c ti\u00eau c\u1ee7a ch\u00fang t\u00f4i l\u00e0 \u0111\u1ea3m b\u1ea3o MiHCM kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t nh\u00e0 cung c\u1ea5p c\u00f4ng ngh\u1ec7, m\u00e0 c\u00f2n l\u00e0 \u0111\u1ed1i t\u00e1c chuy\u1ec3n \u0111\u1ed5i l\u00e2u d\u00e0i, h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c x\u00e2y d\u1ef1ng l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng s\u1eb5n s\u00e0ng cho t\u01b0\u01a1ng lai.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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B\u1ea1n c\u00f3 nh\u1eadn th\u1ea5y s\u1ef1 thay \u0111\u1ed5i trong xu h\u01b0\u1edbng v\u00e0 nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng k\u1ec3 t\u1eeb khi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) ra \u0111\u1eddi kh\u00f4ng?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ho\u00e0n to\u00e0n \u0111\u00fang. Trong v\u00f2ng 12 \u0111\u1ebfn 18 th\u00e1ng qua, ch\u00fang ta \u0111\u00e3 ch\u1ee9ng ki\u1ebfn m\u1ed9t s\u1ef1 chuy\u1ec3n bi\u1ebfn r\u1ea5t r\u00f5 r\u1ec7t trong c\u00e1ch c\u00e1c t\u1ed5 ch\u1ee9c ti\u1ebfp c\u1eadn tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI). Tr\u01b0\u1edbc \u0111\u00e2y, nhi\u1ec1u cu\u1ed9c th\u1ea3o lu\u1eadn ch\u1ec9 mang t\u00ednh ch\u1ea5t th\u0103m d\u00f2 ho\u1eb7c th\u1eed nghi\u1ec7m. Ng\u00e0y nay, c\u00e1c doanh nghi\u1ec7p ng\u00e0y c\u00e0ng coi AI l\u00e0 m\u1ed9t n\u0103ng l\u1ef1c chi\u1ebfn l\u01b0\u1ee3c c\u00f3 th\u1ec3 tr\u1ef1c ti\u1ebfp n\u00e2ng cao n\u0103ng su\u1ea5t, ch\u1ea5t l\u01b0\u1ee3ng ra quy\u1ebft \u0111\u1ecbnh, tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/p>

Kh\u00e1ch h\u00e0ng kh\u00f4ng c\u00f2n b\u0103n kho\u0103n li\u1ec7u tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) c\u00f3 t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn vi\u1ec7c qu\u1ea3n l\u00fd ngu\u1ed3n nh\u00e2n l\u1ef1c hay kh\u00f4ng. Thay v\u00e0o \u0111\u00f3, h\u1ecd \u0111ang quan t\u00e2m \u0111\u1ebfn vi\u1ec7c c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 n\u00e0y nhanh ch\u00f3ng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o ra gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c. Nhu c\u1ea7u v\u1ec1 t\u1ef1 \u0111\u1ed9ng h\u00f3a th\u00f4ng minh, c\u00e1c ph\u00e2n t\u00edch d\u1ef1 b\u00e1o, qu\u1ea3n l\u00fd nh\u00e2n t\u00e0i hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a ng\u00e0y c\u00e0ng gia t\u0103ng. C\u00e1c t\u1ed5 ch\u1ee9c c\u0169ng \u0111ang tr\u1edf n\u00ean th\u1ef1c ti\u1ec5n v\u00e0 t\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 h\u01a1n; h\u1ecd mong mu\u1ed1n c\u00e1c gi\u1ea3i ph\u00e1p AI c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng th\u00e1ch th\u1ee9c kinh doanh th\u1ef1c t\u1ebf thay v\u00ec ch\u1ec9 l\u00e0m t\u0103ng th\u00eam s\u1ef1 ph\u1ee9c t\u1ea1p.<\/p>

M\u1ed9t xu h\u01b0\u1edbng quan tr\u1ecdng kh\u00e1c l\u00e0 c\u00e1c \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o hi\u1ec7n nay \u0111ang g\u1eafn vi\u1ec7c \u00e1p d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) tr\u1ef1c ti\u1ebfp v\u1edbi kh\u1ea3 n\u0103ng c\u1ea1nh tranh. T\u1ea1i c\u00e1c th\u1ecb tr\u01b0\u1eddng nh\u01b0 Sri Lanka, n\u01a1i c\u00e1c doanh nghi\u1ec7p \u0111ang ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi \u00e1p l\u1ef1c n\u00e2ng cao n\u0103ng su\u1ea5t v\u00e0 t\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c, AI ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c xem l\u00e0 \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng. \u0110i\u1ec1u \u0111\u00e1ng kh\u00edch l\u1ec7 l\u00e0 nhi\u1ec1u t\u1ed5 ch\u1ee9c c\u0169ng \u0111ang b\u1eaft \u0111\u1ea7u nh\u1eadn ra t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c \u00e1p d\u1ee5ng AI m\u1ed9t c\u00e1ch c\u00f3 tr\u00e1ch nhi\u1ec7m v\u00e0 l\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m.<\/p>

T\u01b0\u01a1ng lai c\u1ee7a l\u0129nh v\u1ef1c nh\u00e2n s\u1ef1 kh\u00f4ng ph\u1ea3i l\u00e0 thay th\u1ebf con ng\u01b0\u1eddi. M\u00e0 l\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 h\u01a1n, \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t h\u01a1n v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng \u0111\u00f3ng g\u00f3p c\u00f3 gi\u00e1 tr\u1ecb cao.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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MiHCM \u0111ang \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd trong k\u1ef7 nguy\u00ean \u0111\u01b0\u1ee3c d\u1eabn d\u1eaft b\u1edfi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o n\u00e0y?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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T\u1ea1i MiHCM, ch\u00fang t\u00f4i kh\u00f4ng xem AI nh\u01b0 m\u1ed9t t\u00ednh n\u0103ng \u0111\u1ed9c l\u1eadp, m\u00e0 l\u00e0 m\u1ed9t s\u1ef1 chuy\u1ec3n \u0111\u1ed5i c\u01a1 b\u1ea3n trong c\u00e1ch c\u00e1c t\u1ed5 ch\u1ee9c qu\u1ea3n l\u00fd, t\u01b0\u01a1ng t\u00e1c v\u00e0 trao quy\u1ec1n cho l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng c\u1ee7a m\u00ecnh. Chi\u1ebfn l\u01b0\u1ee3c v\u00e0 l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m c\u1ee7a ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u00ecnh xoay quanh vi\u1ec7c x\u00e2y d\u1ef1ng c\u00e1c c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 th\u00f4ng minh, linh ho\u1ea1t v\u00e0 l\u1ea5y tr\u1ea3i nghi\u1ec7m l\u00e0m tr\u1ecdng t\u00e2m, nh\u1eb1m gi\u00fap c\u00e1c doanh nghi\u1ec7p v\u1eadn h\u00e0nh v\u1edbi s\u1ef1 linh ho\u1ea1t v\u00e0 t\u1ea7m nh\u00ecn s\u00e2u s\u1eafc h\u01a1n.<\/p>

M\u1ed9t trong nh\u1eefng tr\u1ecdng t\u00e2m ch\u00ednh l\u00e0 t\u00edch h\u1ee3p c\u00e1c t\u00ednh n\u0103ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) tr\u1ef1c ti\u1ebfp v\u00e0o tr\u1ea3i nghi\u1ec7m h\u00e0ng ng\u00e0y c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 qu\u1ea3n l\u00fd: t\u1ef1 \u0111\u1ed9ng h\u00f3a th\u00f4ng minh, ra quy\u1ebft \u0111\u1ecbnh c\u00f3 s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a AI, ph\u00e2n t\u00edch d\u1ef1 b\u00e1o v\u1ec1 ngu\u1ed3n nh\u00e2n l\u1ef1c, c\u00f9ng c\u00e1c tr\u1ea3i nghi\u1ec7m t\u01b0\u01a1ng t\u00e1c gi\u00fap \u0111\u01a1n gi\u1ea3n h\u00f3a c\u00e1c quy tr\u00ecnh nh\u00e2n s\u1ef1 \u0111\u1ed3ng th\u1eddi n\u00e2ng cao n\u0103ng su\u1ea5t. M\u1ee5c ti\u00eau c\u1ee7a ch\u00fang t\u00f4i l\u00e0 gi\u1ea3m b\u1edbt s\u1ef1 ph\u1ee9c t\u1ea1p trong c\u00f4ng t\u00e1c h\u00e0nh ch\u00ednh, t\u1eeb \u0111\u00f3 gi\u00fap c\u00e1c \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 v\u00e0 l\u00e3nh \u0111\u1ea1o doanh nghi\u1ec7p c\u00f3 th\u00eam th\u1eddi gian t\u1eadp trung v\u00e0o c\u00e1c s\u00e1ng ki\u1ebfn chi\u1ebfn l\u01b0\u1ee3c mang l\u1ea1i gi\u00e1 tr\u1ecb cao.<\/p>

Ch\u00fang t\u00f4i c\u0169ng \u0111ang \u0111\u1ea7u t\u01b0 m\u1ea1nh m\u1ebd v\u00e0o ph\u00e2n t\u00edch ngu\u1ed3n nh\u00e2n l\u1ef1c v\u00e0 tr\u00ed tu\u1ec7 d\u1eef li\u1ec7u. C\u00e1c t\u1ed5 ch\u1ee9c c\u1ea7n c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin chi ti\u1ebft theo th\u1eddi gian th\u1ef1c \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh nh\u00e2n s\u1ef1 nhanh ch\u00f3ng v\u00e0 s\u00e1ng su\u1ed1t h\u01a1n v\u1ec1 vi\u1ec7c gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i, l\u1eadp k\u1ebf ho\u1ea1ch ngu\u1ed3n nh\u00e2n l\u1ef1c, n\u0103ng su\u1ea5t lao \u0111\u1ed9ng v\u00e0 s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean. Ch\u00fang t\u00f4i nh\u1eadn th\u1ea5y d\u1eef li\u1ec7u \u0111ang tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng t\u00e0i s\u1ea3n chi\u1ebfn l\u01b0\u1ee3c qu\u00fd gi\u00e1 nh\u1ea5t \u0111\u1ed1i v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c hi\u1ec7n \u0111\u1ea1i.<\/p>

\u0110i\u1ec1u quan tr\u1ecdng l\u00e0, ch\u00fang t\u00f4i tin r\u1eb1ng t\u01b0\u01a1ng lai c\u1ee7a tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) trong l\u0129nh v\u1ef1c nh\u00e2n s\u1ef1 ph\u1ea3i lu\u00f4n l\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m. C\u00f4ng ngh\u1ec7 c\u1ea7n g\u00f3p ph\u1ea7n n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean, h\u1ed7 tr\u1ee3 c\u00e1c quy\u1ebft \u0111\u1ecbnh l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u00fd ngh\u0129a h\u01a1n, ch\u1ee9 kh\u00f4ng ph\u1ea3i lo\u1ea1i b\u1ecf y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi kh\u1ecfi c\u00e1c t\u1ed5 ch\u1ee9c. M\u1ee5c ti\u00eau c\u1ee7a ch\u00fang t\u00f4i l\u00e0 k\u1ebft h\u1ee3p s\u1ef1 \u0111\u1ed5i m\u1edbi trong l\u0129nh v\u1ef1c AI v\u1edbi chuy\u00ean m\u00f4n s\u00e2u r\u1ed9ng v\u1ec1 nh\u00e2n s\u1ef1 c\u00f9ng s\u1ef1 am hi\u1ec3u th\u1ecb tr\u01b0\u1eddng khu v\u1ef1c, nh\u1eb1m gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c x\u00e2y d\u1ef1ng l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng th\u1ef1c s\u1ef1 s\u1eb5n s\u00e0ng cho t\u01b0\u01a1ng lai.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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MiHCM \u0111\u00e3 th\u00e0nh l\u1eadp m\u1ed9t b\u1ed9 ph\u1eadn t\u01b0 v\u1ea5n v\u00e0o \u0111\u1ea7u n\u0103m nay. L\u00fd do \u0111\u1eb1ng sau quy\u1ebft \u0111\u1ecbnh n\u00e0y l\u00e0 g\u00ec v\u00e0 n\u00f3 gi\u00fap l\u1ea5p \u0111\u1ea7y kho\u1ea3ng tr\u1ed1ng n\u00e0o?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Vi\u1ec7c ra m\u1eaft MiHCM Consulting l\u00e0 m\u1ed9t b\u01b0\u1edbc \u0111i \u0111\u01b0\u1ee3c c\u00e2n nh\u1eafc k\u1ef9 l\u01b0\u1ee1ng v\u00e0 mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c. C\u00e1c t\u1ed5 ch\u1ee9c hi\u1ec7n nay kh\u00f4ng c\u00f2n ch\u1ec9 t\u00ecm ki\u1ebfm c\u00e1c gi\u1ea3i ph\u00e1p tri\u1ec3n khai ph\u1ea7n m\u1ec1m nh\u00e2n s\u1ef1. H\u1ecd \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t \u0111\u1ed1i t\u00e1c chuy\u1ec3n \u0111\u1ed5i to\u00e0n di\u1ec7n, c\u00f3 th\u1ec3 gi\u00fap h\u1ecd t\u00e1i \u0111\u1ecbnh h\u00ecnh c\u00e1ch th\u1ee9c m\u00e0 ngu\u1ed3n nh\u00e2n l\u1ef1c, quy tr\u00ecnh, c\u00f4ng ngh\u1ec7 v\u00e0 m\u1ee5c ti\u00eau kinh doanh c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p h\u00e0i h\u00f2a v\u1edbi nhau.<\/p>

Nhi\u1ec1u doanh nghi\u1ec7p nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c s\u1ef1 c\u1ea7n thi\u1ebft ph\u1ea3i hi\u1ec7n \u0111\u1ea1i h\u00f3a b\u1ed9 ph\u1eadn Nh\u00e2n s\u1ef1, nh\u01b0ng th\u00e1ch th\u1ee9c th\u1ef1c s\u1ef1 th\u01b0\u1eddng n\u1eb1m \u1edf vi\u1ec7c x\u00e1c \u0111\u1ecbnh n\u00ean b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u, c\u00e1ch s\u1eafp x\u1ebfp th\u1ee9 t\u1ef1 \u01b0u ti\u00ean v\u00e0 c\u00e1ch qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. \u0110\u00e2y ch\u00ednh l\u00e0 kho\u1ea3ng tr\u1ed1ng m\u00e0 MiHCM Consulting \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp \u0111\u1ec3 l\u1ea5p \u0111\u1ea7y, gi\u00fap ch\u00fang t\u00f4i kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf vi\u1ec7c tri\u1ec3n khai c\u00f4ng ngh\u1ec7 m\u00e0 c\u00f2n h\u1ee3p t\u00e1c ch\u1eb7t ch\u1ebd h\u01a1n v\u1edbi kh\u00e1ch h\u00e0ng trong su\u1ed1t h\u00e0nh tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i nh\u00e2n s\u1ef1 to\u00e0n di\u1ec7n c\u1ee7a h\u1ecd, bao g\u1ed3m t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh nh\u00e2n s\u1ef1, chi\u1ebfn l\u01b0\u1ee3c ngu\u1ed3n nh\u00e2n l\u1ef1c, qu\u1ea3n l\u00fd s\u1ef1 thay \u0111\u1ed5i, m\u00f4 h\u00ecnh v\u1eadn h\u00e0nh nh\u00e2n s\u1ef1, \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 s\u1ed1, v\u00e0 vi\u1ec7c \u0111i\u1ec1u ch\u1ec9nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u00e2n s\u1ef1 sao cho ph\u00f9 h\u1ee3p v\u1edbi k\u1ebft qu\u1ea3 kinh doanh.<\/p>

\u0110i\u1ec1u ch\u00fang t\u00f4i r\u00fat ra \u0111\u01b0\u1ee3c l\u00e0 ngay c\u1ea3 c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn nh\u1ea5t c\u0169ng ch\u1ec9 ph\u00e1t huy \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb t\u1ed1i \u0111a khi \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi chi\u1ebfn l\u01b0\u1ee3c, quy tr\u00ecnh v\u00e0 t\u01b0 duy ph\u00f9 h\u1ee3p. \u0110\u1ed1i v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c t\u1ea1i Sri Lanka v\u00e0 Maldives, \u0111i\u1ec1u n\u00e0y c\u00e0ng tr\u1edf n\u00ean quan tr\u1ecdng h\u01a1n bao gi\u1edd h\u1ebft. C\u00e1c doanh nghi\u1ec7p c\u1ea7n nh\u1eefng h\u01b0\u1edbng d\u1eabn thi\u1ebft th\u1ef1c, ch\u1ee9 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng. H\u1ecd c\u1ea7n m\u1ed9t \u0111\u1ed1i t\u00e1c th\u1ea5u hi\u1ec3u c\u1ea3 c\u00f4ng ngh\u1ec7 l\u1eabn th\u1ef1c t\u1ebf ho\u1ea1t \u0111\u1ed9ng t\u1ea1i c\u00e1c th\u1ecb tr\u01b0\u1eddng n\u00e0y.<\/p>

Cu\u1ed1i c\u00f9ng, l\u00fd do \u0111\u1eb1ng sau quy\u1ebft \u0111\u1ecbnh n\u00e0y r\u1ea5t \u0111\u01a1n gi\u1ea3n: th\u00e0nh c\u00f4ng c\u1ee7a kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 ph\u1ee5 thu\u1ed9c v\u00e0o c\u00f4ng ngh\u1ec7 m\u00e0 h\u1ecd \u0111\u1ea7u t\u01b0, m\u00e0 c\u00f2n ph\u1ee5 thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 khi h\u1ecd s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 \u0111\u00f3 \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i t\u1ed5 ch\u1ee9c c\u1ee7a m\u00ecnh. MiHCM Consulting gi\u00fap ch\u00fang t\u00f4i n\u00e2ng cao kh\u1ea3 n\u0103ng mang l\u1ea1i gi\u00e1 tr\u1ecb to\u00e0n di\u1ec7n \u0111\u00f3.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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MiHCM \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o v\u1ec1 m\u1eb7t duy tr\u00ec kh\u00e1ch h\u00e0ng v\u00e0 thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi, v\u00e0 n\u1ec1n t\u1ea3ng n\u00e0y c\u00f3 nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t n\u00e0o \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng c\u00f9ng ph\u00e1t tri\u1ec3n v\u1edbi n\u1ec1n t\u1ea3ng theo th\u1eddi gian?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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T\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng lu\u00f4n l\u00e0 m\u1ed9t trong nh\u1eefng ch\u1ec9 s\u1ed1 r\u00f5 n\u00e9t nh\u1ea5t th\u1ec3 hi\u1ec7n gi\u00e1 tr\u1ecb m\u00e0 MiHCM ti\u1ebfp t\u1ee5c mang l\u1ea1i. Trong n\u0103m t\u00e0i ch\u00ednh v\u1eeba qua, ch\u00fang t\u00f4i \u0111\u00e3 ghi nh\u1eadn t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng cao trong c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng t\u1ea1i Sri Lanka v\u00e0 \u0111\u00e0 t\u0103ng tr\u01b0\u1edfng \u1ed5n \u0111\u1ecbnh trong vi\u1ec7c thu h\u00fat kh\u00e1ch h\u00e0ng m\u1edbi.<\/p>

\u0110\u1ed1i v\u1edbi ch\u00fang t\u00f4i, vi\u1ec7c gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ec7c kh\u00e1ch h\u00e0ng gia h\u1ea1n s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng. \u0110i\u1ec1u quan tr\u1ecdng l\u00e0 li\u1ec7u ch\u00fang t\u00f4i c\u00f3 li\u00ean t\u1ee5c h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c gi\u1ea3i quy\u1ebft nh\u1eefng th\u00e1ch th\u1ee9c kinh doanh th\u1ef1c t\u1ebf, n\u00e2ng cao hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n cho nh\u00e2n vi\u00ean hay kh\u00f4ng.<\/p>

Ch\u00fang t\u00f4i \u0111\u00e3 ch\u1ee9ng ki\u1ebfn s\u1ef1 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd t\u1eeb c\u00e1c kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i khi h\u1ecd m\u1edf r\u1ed9ng vi\u1ec7c s\u1eed d\u1ee5ng MiHCM t\u1eeb c\u00e1c m\u00f4-\u0111un c\u1ed1t l\u00f5i nh\u01b0 Qu\u1ea3n l\u00fd Nh\u00e2n s\u1ef1, Qu\u1ea3n l\u00fd Th\u1eddi gian & Ch\u1ea5m c\u00f4ng v\u00e0 T\u00ednh l\u01b0\u01a1ng sang c\u00e1c l\u0129nh v\u1ef1c nh\u01b0 qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t, tuy\u1ec3n d\u1ee5ng, ph\u00e2n t\u00edch l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, d\u1ecbch v\u1ee5 t\u1ef1 ph\u1ee5c v\u1ee5 cho nh\u00e2n vi\u00ean, nh\u00e2n s\u1ef1 di \u0111\u1ed9ng v\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p n\u00e2ng cao tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean to\u00e0n di\u1ec7n h\u01a1n. Kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 ti\u1ebfp t\u1ee5c \u0111\u1ed3ng h\u00e0nh c\u00f9ng MiHCM m\u00e0 c\u00f2n c\u00f9ng ch\u00fang t\u00f4i ph\u00e1t tri\u1ec3n.<\/p>

\u0110i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ee7a ch\u00fang t\u00f4i l\u00e0 \u00e1p d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn h\u01b0\u1edbng \u0111\u1ebfn s\u1ef1 th\u00e0nh c\u00f4ng l\u00e2u d\u00e0i c\u1ee7a kh\u00e1ch h\u00e0ng. M\u1ed1i quan h\u1ec7 c\u1ee7a ch\u00fang t\u00f4i v\u1edbi kh\u00e1ch h\u00e0ng kh\u00f4ng k\u1ebft th\u00fac sau khi tri\u1ec3n khai. Ch\u00fang t\u00f4i h\u1ee3p t\u00e1c ch\u1eb7t ch\u1ebd v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u1ec3 hi\u1ec3u r\u00f5 nh\u1eefng \u01b0u ti\u00ean kinh doanh \u0111ang thay \u0111\u1ed5i c\u1ee7a h\u1ecd, h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh \u00e1p d\u1ee5ng, t\u1ed1i \u01b0u h\u00f3a vi\u1ec7c s\u1eed d\u1ee5ng v\u00e0 gi\u00fap h\u1ecd khai th\u00e1c gi\u00e1 tr\u1ecb l\u1edbn h\u01a1n t\u1eeb n\u1ec1n t\u1ea3ng theo th\u1eddi gian. Ch\u00fang t\u00f4i c\u00f2n mang \u0111\u1ebfn s\u1ef1 k\u1ebft h\u1ee3p m\u1ea1nh m\u1ebd gi\u1eefa c\u00f4ng ngh\u1ec7, chuy\u00ean m\u00f4n v\u1ec1 l\u0129nh v\u1ef1c nh\u00e2n s\u1ef1, s\u1ef1 am hi\u1ec3u th\u1ecb tr\u01b0\u1eddng \u0111\u1ecba ph\u01b0\u01a1ng v\u00e0 kinh nghi\u1ec7m khu v\u1ef1c, \u0111i\u1ec1u n\u00e0y \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng \u1edf nh\u1eefng th\u1ecb tr\u01b0\u1eddng n\u01a1i c\u00e1c t\u1ed5 ch\u1ee9c c\u1ea7n nh\u1eefng gi\u1ea3i ph\u00e1p c\u00f3 t\u00ednh c\u1ea1nh tranh to\u00e0n c\u1ea7u nh\u01b0ng c\u0169ng ph\u1ea3i thi\u1ebft th\u1ef1c, ph\u00f9 h\u1ee3p v\u00e0 \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean th\u1ef1c t\u1ebf \u0111\u1ecba ph\u01b0\u01a1ng.<\/p>

Cu\u1ed1i c\u00f9ng, vi\u1ec7c duy tr\u00ec v\u00e0 m\u1edf r\u1ed9ng c\u01a1 s\u1edf kh\u00e1ch h\u00e0ng d\u1ef1a tr\u00ean ni\u1ec1m tin, s\u1ef1 nh\u1ea5t qu\u00e1n v\u00e0 gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c. \u0110\u00f3 ch\u00ednh l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 m\u00e0 ch\u00fang t\u00f4i lu\u00f4n \u0111\u1eb7t l\u00ean h\u00e0ng \u0111\u1ea7u.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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B\u1ea1n c\u00f3 th\u1ec3 m\u00f4 t\u1ea3 t\u00e2m l\u00fd c\u1ee7a c\u00e1c nh\u00e0 ra quy\u1ebft \u0111\u1ecbnh trong l\u0129nh v\u1ef1c nh\u00e2n s\u1ef1 t\u1ea1i Sri Lanka hi\u1ec7n nay nh\u01b0 th\u1ebf n\u00e0o, v\u00e0 \u0111i\u1ec1u \u0111\u00f3 \u0111ang t\u00e1c \u0111\u1ed9ng ra sao \u0111\u1ebfn nhu c\u1ea7u v\u1ec1 c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ng\u00e0y nay, c\u00e1c nh\u00e0 ra quy\u1ebft \u0111\u1ecbnh trong l\u0129nh v\u1ef1c nh\u00e2n s\u1ef1 v\u1eeba th\u1eadn tr\u1ecdng v\u1eeba mang t\u00ednh x\u00e2y d\u1ef1ng. Sau nhi\u1ec1u n\u0103m \u0111\u1ed1i m\u1eb7t v\u1edbi bi\u1ebfn \u0111\u1ed9ng kinh t\u1ebf, \u00e1p l\u1ef1c chi ph\u00ed, t\u00ecnh tr\u1ea1ng ch\u1ea3y m\u00e1u ch\u1ea5t x\u00e1m v\u00e0 b\u1ea5t \u1ed5n to\u00e0n c\u1ea7u, c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u00e3 tr\u1edf n\u00ean k\u1ef7 lu\u1eadt h\u01a1n r\u1ea5t nhi\u1ec1u trong vi\u1ec7c x\u00e1c \u0111\u1ecbnh h\u01b0\u1edbng \u0111\u1ea7u t\u01b0. Tuy nhi\u00ean, c\u0169ng c\u00f3 m\u1ed9t nh\u1eadn th\u1ee9c r\u00f5 r\u00e0ng r\u1eb1ng c\u00e1c doanh nghi\u1ec7p kh\u00f4ng th\u1ec3 tr\u00ec ho\u00e3n qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i, \u0111\u1eb7c bi\u1ec7t l\u00e0 khi li\u00ean quan \u0111\u1ebfn ngu\u1ed3n nh\u00e2n l\u1ef1c, n\u0103ng su\u1ea5t lao \u0111\u1ed9ng v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng c\u1ee7a l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng.<\/p>

Ch\u00fang ta \u0111ang ch\u1ee9ng ki\u1ebfn m\u1ed9t s\u1ef1 chuy\u1ec3n \u0111\u1ed5i r\u00f5 r\u1ec7t t\u1eeb t\u01b0 duy sinh t\u1ed3n ng\u1eafn h\u1ea1n sang qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh c\u00f3 h\u1ec7 th\u1ed1ng v\u00e0 h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai. C\u00e1c t\u1ed5 ch\u1ee9c kh\u00f4ng c\u00f2n coi c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 (HR tech) l\u00e0 m\u1ed9t th\u1ee9 \u2018n\u00ean c\u00f3\u2019 n\u1eefa. H\u1ecd \u0111ang t\u00ecm ki\u1ebfm nh\u1eefng n\u1ec1n t\u1ea3ng mang l\u1ea1i gi\u00e1 tr\u1ecb c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c th\u00f4ng qua t\u1ef1 \u0111\u1ed9ng h\u00f3a, tu\u00e2n th\u1ee7 ch\u1eb7t ch\u1ebd h\u01a1n, ph\u00e2n t\u00edch th\u1eddi gian th\u1ef1c, tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean t\u1ed1t h\u01a1n v\u00e0 qu\u00e1 tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n. Ngo\u00e0i ra, s\u1ef1 linh ho\u1ea1t c\u0169ng ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c ch\u00fa tr\u1ecdng; trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng \u0111\u1ea7y bi\u1ebfn \u0111\u1ed9ng, c\u00e1c doanh nghi\u1ec7p c\u1ea7n ph\u1ea3n \u1ee9ng nhanh h\u01a1n v\u1edbi s\u1ef1 thay \u0111\u1ed5i, v\u00e0 c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 mang l\u1ea1i cho c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u1ea3 n\u0103ng n\u1eafm b\u1eaft t\u00ecnh h\u00ecnh v\u00e0 ki\u1ec3m so\u00e1t \u0111\u1ec3 \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh m\u1ed9t c\u00e1ch t\u1ef1 tin.<\/p>

Vi\u1ec7c gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng kh\u00e1c. C\u00e1c t\u1ed5 ch\u1ee9c t\u1ea1i Sri Lanka kh\u00f4ng ch\u1ec9 c\u1ea1nh tranh trong n\u01b0\u1edbc m\u00e0 c\u00f2n v\u1edbi c\u00e1c nh\u00e0 tuy\u1ec3n d\u1ee5ng trong khu v\u1ef1c v\u00e0 tr\u00ean to\u00e0n c\u1ea7u, khi\u1ebfn tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean, ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p v\u00e0 qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t minh b\u1ea1ch tr\u1edf th\u00e0nh nh\u1eefng \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u t\u1ea1i c\u1ea5p l\u00e3nh \u0111\u1ea1o. C\u00e1c nh\u00e0 ra quy\u1ebft \u0111\u1ecbnh trong l\u0129nh v\u1ef1c nh\u00e2n s\u1ef1 \u0111ang \u0111\u1eb7t ra nh\u1eefng c\u00e2u h\u1ecfi s\u1eafc s\u1ea3o h\u01a1n: \u0110i\u1ec1u n\u00e0y c\u00f3 c\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 kh\u00f4ng? N\u00f3 c\u00f3 gi\u00fap ch\u00fang ta gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i kh\u00f4ng? N\u00f3 c\u00f3 mang l\u1ea1i d\u1eef li\u1ec7u ch\u1ea5t l\u01b0\u1ee3ng h\u01a1n kh\u00f4ng? N\u00f3 c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng quy m\u00f4 c\u00f9ng v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a ch\u00fang ta kh\u00f4ng? \u0110\u00f3 l\u00e0 m\u1ed9t s\u1ef1 ph\u00e1t tri\u1ec3n l\u00e0nh m\u1ea1nh cho th\u1ecb tr\u01b0\u1eddng.<\/p>

Nh\u00ecn chung, t\u00f4i s\u1ebd m\u00f4 t\u1ea3 t\u00e2m tr\u1ea1ng hi\u1ec7n t\u1ea1i l\u00e0 s\u1ef1 l\u1ea1c quan th\u1ef1c t\u1ebf. T\u1ea5t nhi\u00ean v\u1eabn c\u00f3 s\u1ef1 th\u1eadn tr\u1ecdng, nh\u01b0ng c\u0169ng c\u00f3 m\u1ed9t kh\u00e1t v\u1ecdng m\u1ea1nh m\u1ebd nh\u1eb1m x\u00e2y d\u1ef1ng nh\u1eefng t\u1ed5 ch\u1ee9c ki\u00ean c\u01b0\u1eddng h\u01a1n, th\u00f4ng minh h\u01a1n v\u00e0 s\u1eb5n s\u00e0ng cho t\u01b0\u01a1ng lai.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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MiHCM ti\u1ebfp c\u1eadn v\u1ea5n \u0111\u1ec1 b\u1ea3o m\u1eadt d\u1eef li\u1ec7u nh\u01b0 th\u1ebf n\u00e0o v\u00e0 \u0111\u00e3 \u00e1p d\u1ee5ng nh\u1eefng bi\u1ec7n ph\u00e1p n\u00e0o \u0111\u1ec3 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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B\u1ea3o m\u1eadt d\u1eef li\u1ec7u l\u00e0 m\u1ed9t trong nh\u1eefng tr\u00e1ch nhi\u1ec7m quan tr\u1ecdng nh\u1ea5t m\u00e0 ch\u00fang t\u00f4i ph\u1ea3i g\u00e1nh v\u00e1c v\u1edbi t\u01b0 c\u00e1ch l\u00e0 nh\u00e0 cung c\u1ea5p c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1. C\u00e1c n\u1ec1n t\u1ea3ng nh\u00e2n s\u1ef1 l\u01b0u tr\u1eef m\u1ed9t s\u1ed1 th\u00f4ng tin nh\u1ea1y c\u1ea3m nh\u1ea5t trong t\u1ed5 ch\u1ee9c, v\u00e0 vi\u1ec7c b\u1ea3o v\u1ec7 nh\u1eefng d\u1eef li\u1ec7u \u0111\u00f3 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t y\u00eau c\u1ea7u k\u1ef9 thu\u1eadt; \u0111\u00f3 l\u00e0 y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i t\u1ea1o n\u00ean ni\u1ec1m tin m\u00e0 kh\u00e1ch h\u00e0ng d\u00e0nh cho ch\u00fang t\u00f4i.<\/p>

Ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn c\u1ee7a ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean c\u01a1 ch\u1ebf qu\u1ea3n tr\u1ecb v\u1eefng ch\u1eafc, ki\u1ebfn tr\u00fac an to\u00e0n, gi\u00e1m s\u00e1t li\u00ean t\u1ee5c v\u00e0 c\u00e1c bi\u1ec7n ph\u00e1p ki\u1ec3m so\u00e1t v\u1eadn h\u00e0nh ch\u1eb7t ch\u1ebd, v\u1edbi c\u00e1c y\u1ebfu t\u1ed1 b\u1ea3o m\u1eadt \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p xuy\u00ean su\u1ed1t to\u00e0n b\u1ed9 v\u00f2ng \u0111\u1eddi c\u1ee7a s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5. Ch\u00fang t\u00f4i \u0111\u1eb7c bi\u1ec7t ch\u00fa tr\u1ecdng \u0111\u1ebfn c\u00e1c bi\u1ec7n ph\u00e1p ki\u1ec3m so\u00e1t truy c\u1eadp theo vai tr\u00f2, x\u00e1c th\u1ef1c an to\u00e0n, m\u00e3 h\u00f3a, nh\u1eadt k\u00fd ki\u1ec3m to\u00e1n v\u00e0 kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t m\u1ee9c \u0111\u1ed9 hi\u1ec3n th\u1ecb d\u1eef li\u1ec7u \u2013 t\u1ea5t c\u1ea3 \u0111\u1ec1u c\u00f3 \u00fd ngh\u0129a \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng tr\u00ean nhi\u1ec1u \u0111\u1ecba \u0111i\u1ec3m, \u0111\u01a1n v\u1ecb kinh doanh v\u00e0 nh\u00f3m nh\u00e2n vi\u00ean kh\u00e1c nhau.<\/p>

Ch\u00fang t\u00f4i kh\u00f4ng ng\u1eebng c\u1ee7ng c\u1ed1 an ninh \u0111\u00e1m m\u00e2y, kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i c\u1ee7a h\u1ea1 t\u1ea7ng v\u00e0 c\u00e1c quy tr\u00ecnh n\u1ed9i b\u1ed9 \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nh\u1eefng k\u1ef3 v\u1ecdng ng\u00e0y c\u00e0ng cao c\u1ee7a doanh nghi\u1ec7p c\u0169ng nh\u01b0 c\u00e1c ti\u00eau chu\u1ea9n t\u1ed1t nh\u1ea5t tr\u00ean to\u00e0n c\u1ea7u. Khi c\u00e1c r\u1ee7i ro an ninh m\u1ea1ng ng\u00e0y c\u00e0ng ph\u1ee9c t\u1ea1p, an ninh kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t ho\u1ea1t \u0111\u1ed9ng th\u1ef1c hi\u1ec7n m\u1ed9t l\u1ea7n. \u0110\u00f3 ph\u1ea3i l\u00e0 m\u1ed9t quy tr\u00ecnh li\u00ean t\u1ee5c. C\u00f4ng ngh\u1ec7 l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng c\u1ee7a an ninh, nh\u01b0ng qu\u1ea3n tr\u1ecb v\u00e0 \u00fd th\u1ee9c tu\u00e2n th\u1ee7 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng c\u0169ng quan tr\u1ecdng kh\u00f4ng k\u00e9m; ch\u00ednh v\u00ec v\u1eady, ch\u00fang t\u00f4i c\u0169ng h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c trong vi\u1ec7c c\u1ea5u h\u00ecnh n\u1ec1n t\u1ea3ng m\u1ed9t c\u00e1ch c\u00f3 tr\u00e1ch nhi\u1ec7m v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ed9 ph\u1eadn Nh\u00e2n s\u1ef1 (HR) c\u00f9ng ng\u01b0\u1eddi d\u00f9ng doanh nghi\u1ec7p hi\u1ec3u r\u00f5 t\u1ea7m quan tr\u1ecdng c\u1ee7a vi\u1ec7c x\u1eed l\u00fd d\u1eef li\u1ec7u an to\u00e0n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Khi ngh\u0129 v\u1ec1 n\u0103m m\u1edbi s\u1eafp t\u1edbi, \u0111i\u1ec1u g\u00ec khi\u1ebfn b\u1ea1n h\u00e0o h\u1ee9ng nh\u1ea5t?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u0110i\u1ec1u khi\u1ebfn t\u00f4i h\u00e0o h\u1ee9ng nh\u1ea5t ch\u00ednh l\u00e0 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c chuy\u1ec3n t\u1eeb vi\u1ec7c \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 s\u1ed1 sang qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i th\u1ef1c s\u1ef1 v\u1ec1 ngu\u1ed3n nh\u00e2n l\u1ef1c. T\u1ea1i Sri Lanka v\u00e0 Maldives, ng\u00e0y c\u00e0ng c\u00f3 nhi\u1ec1u ng\u01b0\u1eddi nh\u1eadn ra r\u1eb1ng con ng\u01b0\u1eddi, n\u0103ng su\u1ea5t, c\u00f4ng ngh\u1ec7 v\u00e0 s\u1ef1 ph\u00e1t tri\u1ec3n kinh doanh c\u00f3 m\u1ed1i li\u00ean h\u1ec7 m\u1eadt thi\u1ebft v\u1edbi nhau, v\u00e0 \u0111i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t c\u01a1 h\u1ed9i v\u00f4 c\u00f9ng l\u1edbn cho MiHCM.<\/p>

T\u00f4i \u0111\u1eb7c bi\u1ec7t h\u00e0o h\u1ee9ng tr\u01b0\u1edbc vai tr\u00f2 m\u00e0 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) s\u1ebd \u0111\u00f3ng g\u00f3p trong vi\u1ec7c \u0111\u1ecbnh h\u00ecnh l\u1ea1i l\u0129nh v\u1ef1c nh\u00e2n s\u1ef1. Ch\u00fang ta \u0111ang b\u01b0\u1edbc v\u00e0o m\u1ed9t giai \u0111o\u1ea1n m\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o nh\u00e2n s\u1ef1 s\u1ebd c\u00f3 c\u01a1 h\u1ed9i ti\u1ebfp c\u1eadn nh\u1eefng c\u00f4ng c\u1ee5 th\u00f4ng minh h\u01a1n r\u1ea5t nhi\u1ec1u, gi\u00fap \u0111\u01a1n gi\u1ea3n h\u00f3a c\u00f4ng vi\u1ec7c, t\u1ea1o ra nh\u1eefng ph\u00e2n t\u00edch s\u00e2u s\u1eafc, n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean, \u0111\u1ed3ng th\u1eddi h\u1ed7 tr\u1ee3 ban l\u00e3nh \u0111\u1ea1o \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh nhanh ch\u00f3ng v\u00e0 t\u1ef1 tin h\u01a1n. \u0110\u1ed1i v\u1edbi MiHCM, \u0111\u00e2y l\u00e0 m\u1ed9t c\u1ed9t m\u1ed1c quan tr\u1ecdng. Ch\u00fang t\u00f4i \u0111\u00e3 v\u00e0 \u0111ang \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c gi\u1ea3i ph\u00e1p nh\u00e2n s\u1ef1 d\u1ef1a tr\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 \u0111\u00e3 s\u1eb5n s\u00e0ng \u0111\u1ec3 \u0111\u1ed3ng h\u00e0nh c\u00f9ng c\u00e1c t\u1ed5 ch\u1ee9c trong giai \u0111o\u1ea1n chuy\u1ec3n \u0111\u1ed5i ti\u1ebfp theo n\u00e0y.<\/p>

T\u00f4i c\u0169ng r\u1ea5t ph\u1ea5n kh\u1edfi tr\u01b0\u1edbc s\u1ef1 tr\u01b0\u1edfng th\u00e0nh m\u00e0 ch\u00fang ta \u0111ang ch\u1ee9ng ki\u1ebfn tr\u00ean th\u1ecb tr\u01b0\u1eddng. C\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 kh\u00f4ng c\u00f2n ch\u1ec9 \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng v\u1eadn h\u00e0nh; n\u00f3 ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c c\u00f4ng nh\u1eadn l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 kinh doanh. T\u1ea1i Sri Lanka, c\u00f3 m\u1ed9t c\u01a1 h\u1ed9i l\u1edbn \u0111\u1ec3 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 nh\u1eb1m n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ea1nh tranh v\u00e0 n\u0103ng su\u1ea5t c\u1ee7a c\u00e1c t\u1ed5 ch\u1ee9c. T\u1ea1i Maldives, ch\u00fang t\u00f4i nh\u1eadn th\u1ea5y ti\u1ec1m n\u0103ng to l\u1edbn trong vi\u1ec7c h\u1ed7 tr\u1ee3 c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p ch\u1ee7 ch\u1ed1t khi h\u1ecd ti\u1ebfp t\u1ee5c m\u1edf r\u1ed9ng quy m\u00f4 v\u00e0 hi\u1ec7n \u0111\u1ea1i h\u00f3a c\u00e1c th\u1ef1c ti\u1ec5n qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1.<\/p>

Cu\u1ed1i c\u00f9ng, \u0111i\u1ec1u khi\u1ebfn t\u00f4i h\u00e0o h\u1ee9ng nh\u1ea5t ch\u00ednh l\u00e0 kh\u1ea3 n\u0103ng t\u1ea1o ra nh\u1eefng t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c v\u00e0 c\u00f3 \u00fd ngh\u0129a. N\u1ebfu ch\u00fang ta c\u00f3 th\u1ec3 gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c tr\u1edf n\u00ean linh ho\u1ea1t h\u01a1n, ho\u1ea1t \u0111\u1ed9ng d\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u00e0 l\u1ea5y con ng\u01b0\u1eddi l\u00e0m trung t\u00e2m, th\u00ec ch\u00fang ta kh\u00f4ng ch\u1ec9 \u0111ang ph\u00e1t tri\u1ec3n MiHCM, m\u00e0 c\u00f2n \u0111ang g\u00f3p ph\u1ea7n x\u00e2y d\u1ef1ng nh\u1eefng doanh nghi\u1ec7p v\u1eefng m\u1ea1nh h\u01a1n v\u00e0 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u1ed1t h\u01a1n \u2013 nh\u1eefng n\u01a1i th\u1ef1c s\u1ef1 s\u1eb5n s\u00e0ng cho t\u01b0\u01a1ng lai.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Cu\u1ed9c ph\u1ecfng v\u1ea5n n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u0103ng tr\u00ean b\u00e1o Daily FT v\u00e0o ng\u00e0y 27 th\u00e1ng 5 n\u0103m 2026 v\u00e0 c\u00f3 th\u1ec3 xem t\u1ea1i <\/em><\/strong>V\u01b0\u1ee3t ra ngo\u00e0i ph\u1ea7n m\u1ec1m: C\u00e1ch MiHCM \u0111ang \u0111\u1ecbnh h\u00ecnh l\u1ea1i qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i nh\u00e2n s\u1ef1 | Daily FT<\/em><\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Implementing HR software is the starting point, not the destination. For organisations serious about workforce transformation, the harder work of aligning strategy, redesigning processes, managing change, and embedding new ways of working is what determines whether technology delivers its promise. MiHCM has built its reputation on understanding that distinction. In this interview, MiHCM CEO for […]<\/p>\n","protected":false},"author":3,"featured_media":57425,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"class_list":["post-57422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/posts\/57422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/comments?post=57422"}],"version-history":[{"count":0,"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/posts\/57422\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/media\/57425"}],"wp:attachment":[{"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/media?parent=57422"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/categories?post=57422"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mihcm.com\/vn\/wp-json\/wp\/v2\/tags?post=57422"}],"curies":[{"name":"m\u00e1y l\u00e0m vi\u1ec7c","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}