Knitting it
all together

“We wanted our HR team to spend less time on administration and more time on our people. MiHCM has given us exactly that. Attendance, payroll and employee records now sit in one place, our teams can access what they need from their own phones, and management has a clear, current view of the workforce. For an operation of our scale, that accuracy and visibility matter every single day.”

Indrani Narampanawa
Ocean Lanka (Pvt) Ltd
Chief Officer — Human Resources and Administration

Knitting it
all together

“We wanted our HR team to spend less time on administration and more time on our people. MiHCM has given us exactly that. Attendance, payroll and employee records now sit in one place, our teams can access what they need from their own phones, and management has a clear, current view of the workforce. For an operation of our scale, that accuracy and visibility matter every single day.”

Indrani Narampanawa
Ocean Lanka (Pvt) Ltd
Chief Officer — Human Resources and Administration

Ocean Lanka (Pvt) Ltd. is Sri Lanka’s largest weft knitted fabric manufacturer. Incorporated in 1994, the company began production in 1996 and today operates across all four phases of fabric production – knitting, dyeing, printing, and finishing – from its facility in the Biyagama Export Processing Zone. It is a joint venture between Hong Kong-based Fountain Set Holdings and Sri Lankan apparel groups Hirdaramani and Brandix and supplies leading international apparel brands.

With a workforce of more than 1,700 people spread across production, technical and administrative functions, Ocean Lanka is also known for its long-standing commitment to sustainable manufacturing and to the development of its people. That combination – industrial scale alongside a people-first culture – set the brief for its HR transformation.

The challenge

A manufacturing operation of this size generates HR work continuously. Shifts change. Attendance is captured in more than one place. Payroll has to be right, every cycle, for over 1,700 people. Before MiHCM, much of that work was carried manually.

What the HR team was up against

Manual, time-consuming administration.

Routine HR tasks consumed hours that the team wanted to spend on people, not paperwork.

Attendance data across multiple locations.

Records were collected separately and then consolidated by hand before they could be used. 

Heavy manual intervention in payroll.

Salary calculation and validation depended on repeated manual checking, with the risk of error that always brings.

Limited employee access to HR services.

Employees had no direct route to their own information, so every request came back to HR.

No real-time view of the workforce.

Monitoring attendance — and the whereabouts of field employees — was difficult while it was happening. 

Reporting that could not keep pace with decisions. 

Management needed accuracy, compliance and reporting it could act on quickly.

The requirement was not simply a new system. It was a single, reliable source of workforce truth — one that HR, payroll, line management and employees could all work from.

Vì sao chọn MiHCM?

Ocean Lanka needed a platform that covered the full employee lifecycle in one place, worked on a factory floor as well as in an office, and could be configured to its processes rather than the other way round.

MiHCM offered an integrated, cloud-based HRIS with mobile-first employee access, geo-location enabled attendance and real-time integration between attendance and payroll, delivered by consultants with local statutory and manufacturing experience.

The Solution

MiHCM was implemented as a single integrated platform, module by module, with each element feeding the next.

What was deployed
  • MiHCM Core HR Established as the centralised employee database and single master record for all workforce data.
  • Time & Attendance Automated attendance capture and seamless attendance processing, removing the consolidation step entirely.
  • Employee Self-Service and Mobile App Leave applications and approvals, profile updates and payslip access, available to employees on Android and iOS.
  • Geo-location Services Location-based attendance marking, giving the business visibility of field employees as it happens.
  • Configured workflows and approvals HR operations digitised end to end, with approval routing built to Ocean Lanka’s own structure.

Technologies utilised
  • Cloud-based MiHCM HRIS platform
  • Mobile application for Android and iOS
  • GPS and geo-location technology for attendance validation
  • Role-based security and access controls
  • Workflow automation with configurable approval processes
  • Dashboard reporting and real-time analytics

How the implementation was delivered

The project followed MiHCM’s structured implementation methodology, taking the client from requirement gathering through to a supported go-live.

Requirement gathering

Existing HR, attendance and payroll processes mapped in detail with the client team.

Configuration

Workflows, approval chains, payroll rules and access roles configured to Ocean Lanka’s structure, without extensive custom development.

Testing

Parallel validation of payroll and attendance outputs before cut-over.

Training

Comprehensive administrator and end-user training across HR, payroll and line management.

Geo-location Services

Hands-on support through the first live cycles, with the project team available throughout.

Team certifications behind the delivery

  • Cloud-based MiHCM HRIS platform
  • Mobile application for Android and iOS
  • GPS and geo-location technology for attendance validation
  • Role-based security and access controls
  • Workflow automation with configurable approval processes
  • Dashboard reporting and real-time analytics

The results

The gains showed up first in the work HR no longer had to do, and then in the quality of the information the business could see.

  • Manual HR administration significantly reduced
    Routine processing that once ran on spreadsheets and paper now runs in the platform.
  • Faster, more accurate payroll
    Automated calculation and statutory deduction removed the bulk of manual validation from each cycle.
  • Improved attendance accuracy
    
Validated attendance data fed straight into payroll, reducing payroll discrepancies.
  • A better employee experience
    Employees apply for leave, update their details and access payslips from their own phones.
  • Greater operational efficiency
    Automated workflows moved approvals and requests along without manual chasing.
  • Stronger compliance position
    
Centralised employee records and audit trails support statutory reporting and review.
  • Real-time management visibility
    Leadership can see workforce information as it stands, not as it stood last month.

Delivering the analytics

Reporting was treated as part of the solution, not an afterthought. Data captured once in Core HR, attendance and payroll became the basis for insight across the business.

  • Interactive HR dashboards providing workforce insights
  • Real-time attendance and leave analytics
  • Payroll summaries and statutory reporting
  • Standard and customisable HR reports for operational and management decision-making
  • Data-driven dashboards supporting faster business decisions and workforce planning

What sets the solution apart

Scalability and futureproofing

Ocean Lanka is building on the platform, not around it.

  • Cloud architecture
    Supports organisational growth without major infrastructure investment.
  • Modular platform
    Additional MiHCM solutions — Performance Management, Recruitment, Learning Management and Workforce Analytics — can be introduced as priorities evolve.
  • Configurable workflows

    Adapt to changing business and compliance requirements without redevelopment.
  • Continuous product enhancement
    Regular functional and security updates keep the technology current.

Sustaining long-term success

  • Structured implementation methodology spanning requirement gathering, configuration, testing, training and go-live support
  • Comprehensive administrator and end-user training
  • Dedicated customer support through helpdesk and SLA-driven support services
  • Regular product upgrades introducing new functionality and security enhancements
  • Ongoing engagement through periodic reviews and continuous improvement initiatives
 “We wanted our HR team to spend less time on administration and more time on our people. MiHCM has given us exactly that. Attendance, payroll and employee records now sit in one place, our teams can access what they need from their own phones, and management has a clear, current view of the workforce. For an operation of our scale, that accuracy and visibility matter every single day.”

Indrani Narampanawa Chief Officer — Human Resources and Administration,
Ocean Lanka (Pvt) Ltd

Giới thiệu về MiHCM

MiHCM is an enterprise HR and payroll technology company operating across more than 22 countries in Asia. Its platform spans MiHCM Enterprise and MiHCM Lite, alongside MiA ONE, its personal AI agent, SmartAssist, its AI HR co-pilot, and Syntra, its AI intelligence and analytics platform. MiHCM Data and AI and MiHCM Consulting support organisations through implementation and beyond.

MiHCM is a Microsoft Data and AI Solutions Partner and holds ISO/IEC 27701 certification for its Malaysia and Sri Lanka operations. Its approach to artificial intelligence keeps human judgement central to every decision the technology supports.

How Ocean Lanka Transformed HR, Attendance and Payroll with MiHCM

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