Can AI really make HR more human? Yes, it can.
Rather than replacing the essential human touch, AI – if done right – actually optimises HR functions, allowing HR professionals to focus on strategic and personalised engagement.
MiHCM’s ground-breaking AI powered HR co-pilot SmartAssist, for example, provides real-time AI that goes beyond traditional automation tools to streamline processes, enhance productivity, and liberate HR professionals from mundane tasks.
Let’s look at how AI in HR enhances human connection in the workplace.
Employee engagement
A significant area where AI is making an impact is employee engagement.
By deploying AI solutions, companies can personalise interactions with their workforce, catering to individual preferences and needs.
AI-powered platforms can conduct surveys to gain insights into employee sentiment and offer suggestions for improving workplace satisfaction.
AI systems can also predict employee attrition and identify engagement levels through analysis of communication patterns and productivity metrics.
By understanding what motivates and engages employees, businesses can tailor their engagement programmes to meet the diverse needs of their workforce, ultimately unlocking employee potential and boosting retention.
AI-driven recruitment
By automating repetitive tasks such as CV screening and interview scheduling, HR teams can focus on ensuring a seamless candidate experience.
AI capabilities extend to personalising candidate communication, allowing for more effective engagement.
AI also reduces the average time to hire, while fostering a more inclusive recruitment process by ensuring unbiased candidate evaluations.
With its ‘Responsible AI’ tag, MiHCM’s SmartAssist keeps candidates informed about how AI systems contribute to decision-making, which enhances trust.
Seamless onboarding with AI
The onboarding process can set the tone for an employee’s experience with the company.
AI for HR tools make this transition more effective and engaging:
- Automation of paperwork and scheduling through intelligent platforms reduces administrative burdens
- Interactive onboarding modules driven by chatbots provide new hires with a personalised introduction to company culture and policies
- Data-driven insights from AI tools guide the customisation of learning paths and resources for new employees
This seamless transition supports acclimation, leading to faster integration and greater job satisfaction.
With solutions like SmartAssist, efficient recruitment and onboarding become seamless, showcasing AI’s potential to make HR more human-centred and strategically impactful.
Optimising talent management
AI tools empower human resource professionals to make data-driven decisions that enhance the accuracy and efficiency of managing talent.
These tools analyse vast amounts of data to identify trends, skill gaps, and performance metrics, enabling HR teams to align their strategies with organisational goals effectively.
AI technology also plays a critical role in career development by identifying areas where employees may need further training or development, promoting a culture of growth and continuous learning.
Complement without compromising
Embracing AI doesn’t mean eliminating the human aspect but integrating AI as a tool to enhance human capabilities and decision-making.
As AI becomes more pervasive in HR, the challenge will be to balance its efficiency with the human touch that is crucial for employee satisfaction and engagement.
Organisations must strive to maintain this balance to ensure that AI complements rather than compromises the human element.
MiHCM’s HR tech solutions help you do just that.
