The future of work in Sri Lanka: 2026 and beyond
Sri Lanka’s workforce has undergone one of the most defining transformations in its modern history. The country’s economic crisis, which intensified between 2021 and 2022, culminated in the country’s first-ever sovereign debt default in April 2022. Severe foreign exchange shortages, spiralling inflation, fuel and energy disruptions, and sharp currency depreciation brought both public institutions and […]
How to use AI to improve team performance: The manager playbook
This playbook starts from a simple premise: AI augments manager judgement, it does not replace it. Managers can use continuous, context-rich signals to run faster coaching loops, reduce admin, and detect risk earlier — then map every action back to measurable KPIs. What this playbook is (and isn’t) This is a manager-first, practical guide: micro-actions, […]
Here’s how to use AI for performance reviews
Using AI for performance reviews can speed drafting, surface evidence and produce rolespecific suggestions, while leaving rating, disciplinary and hiring decisions to humans. This guide explains where AI should sit in the review lifecycle, what HR must control, and how managers get better feedback faster without sacrificing fairness or auditability. Where AI belongs in the […]
Performance management automation: Tools and best practices
Performance management automation addresses three converging pressures in 2026: distributed hybrid teams at scale, rising expectations for continuous feedback, and constrained HR bandwidth. Automating repeatable tasks speeds review cycles, ensures consistent evidence capture and frees managers to spend time coaching rather than compiling paperwork. The business case for automating performance reviews Faster cycles: automation shortens […]
AI in performance management: The complete guide 2026
AI in performance management means using machine learning, natural language processing and rules-based automation to collect, synthesise and surface workforce performance signals to managers and employees. This guide focuses on practical, ethical people-ops use cases — review drafting, continuous feedback synthesis, coaching nudges, skills-gap detection and predictive models — not covert surveillance or productivity monitoring […]
AI for employee engagement: The complete guide
AI for employee engagement combines machine learning, natural language processing and automation to listen, predict and act across the employee lifecycle. The goal is to surface issues earlier, automate routine HR work and guide managers with evidencebacked actions so employees get faster support and clearer development pathways. Who benefits: HR and People Analytics get scale […]
Agentic AI for employee experience: Risks and responsible use
Agentic AI for employee experience refers to systems that can take initiative and execute actions on behalf of employees or HR teams, carrying state and context across interactions rather than only responding to single queries. This guide contrasts reactive assistants (inform-only) with systems that can suggest options or act autonomously and sets out a practical […]
MiHCM’s MiA ONE: The unified AI employee experience app
Work has changed. Employees no longer operate within a single system, a single workflow, or a single moment of interaction. Yet, the way services are delivered to employees has largely remained fragmented – across portals, policies, approvals, emails, and manual processes. MiA ONE changes that. MiA ONE is the next evolution of the workplace experience […]
Conversational AI: The key to a more engaged and empowered workforce
Conversational AI for employees refers to chat interfaces, virtual assistants, and agentic assistants that access HRIS records and policy documents to answer questions and take authorised actions. In practical terms this includes in-app chat, Teams/Slack bots and mobile assistants that return payslips, confirm leave balances or start approval workflows. What we mean by ‘conversational’ vs […]
Dưới đây là cách dịch vụ trợ lý ảo cho nhân viên có thể hỗ trợ các doanh nghiệp vừa và nhỏ (SMEs).
A virtual employee assistant is an employee-grade assistant embedded in an HR system, not a one-off contractor. For SMEs this means the assistant arrives with access to payslips, approval workflows and audit trails so data stays consistent across HR and payroll. The phrase ‘virtual employee assistant’ appears here because the assistant acts as a persistent […]