MiHCM’s MiA ONE: The unified AI employee experience app
Work has changed. Employees no longer operate within a single system, a single workflow, or a single moment of interaction. Yet, the way services are delivered to employees has largely remained fragmented – across portals, policies, approvals, emails, and manual processes. MiA ONE changes that. MiA ONE is the next evolution of the workplace experience […]
Conversational AI: The key to a more engaged and empowered workforce
Conversational AI for employees refers to chat interfaces, virtual assistants, and agentic assistants that access HRIS records and policy documents to answer questions and take authorised actions. In practical terms this includes in-app chat, Teams/Slack bots and mobile assistants that return payslips, confirm leave balances or start approval workflows. What we mean by ‘conversational’ vs […]
Dưới đây là cách dịch vụ trợ lý ảo cho nhân viên có thể hỗ trợ các doanh nghiệp vừa và nhỏ (SMEs).
A virtual employee assistant is an employee-grade assistant embedded in an HR system, not a one-off contractor. For SMEs this means the assistant arrives with access to payslips, approval workflows and audit trails so data stays consistent across HR and payroll. The phrase ‘virtual employee assistant’ appears here because the assistant acts as a persistent […]
Cách chọn trợ lý nhân sự ảo (hướng dẫn cho người mua)
The phrase ‘virtual HR assistant’ covers a spectrum: from conversational AI agents that answer employee queries to staffed virtual HR assistants delivering administrative support. Buyers must distinguish platform capabilities (integrations, workflows, audit logs) from staffing models (offshore human VAs vs onprem or cloud AI assistants). Who should read this guide? This guide targets HR directors, […]
Trợ lý AI cá nhân cho nhân viên: Định nghĩa, trường hợp sử dụng và danh sách kiểm tra thử nghiệm
A personal AI assistant for employees is a conversational, employee-facing system that answers work-related queries and initiates routine HR and workflow actions. The term covers a spectrum: from simple rule-based chatbots to advanced conversational assistants and agentic assistants that can act on the user’s behalf. Chatbot vs conversational assistant vs agentic assistant Chatbot: rules or […]
Khi con người là ưu tiên hàng đầu: Bài học về lãnh đạo nhân sự từ Manjula Kulathunga
In times of disruption, leadership is tested not by strategy alone, but by empathy, clarity, and action. In this edition of MiHCM Leadership Lens, we speak with Aqua Dynamics Ltd. Chief Human Resources Officer (CHRO) Manjula Kulathunga, a seasoned HR leader with over two decades of experience across diverse industries, about what it truly means […]
Hướng dẫn phân tích và đánh giá khoảng cách kỹ năng
Skill gap analysis is the structured comparison between the skills required to meet current and future business needs and the skills employees actually offer. According to a 2019 Brookings Institution article, this is commonly framed as a mismatch or discrepancy between job requirements and worker capabilities. OECD analysis (2024) similarly treats the gap as the […]
Trí tuệ nhân tạo (AI) trong quản lý nhân sự: Hướng dẫn thực tiễn về triển khai, phân tích và lợi nhuận trên đầu tư (ROI)
The term ‘Human Resources AI’ covers automation, machine learning models, conversational assistants and predictive analytics applied to HR processes. This guide explains what those technologies do, where they add measurable value and how HR leaders can apply them pragmatically with MiHCM products. What ‘Human Resources AI’ includes (quick taxonomy) Automation & workflow engines: routine approvals, […]
Bảo mật dữ liệu nhân viên: Tuân thủ quy định nhân sự và các thực hành tốt nhất
Employee data privacy covers how organisations collect, use, store and dispose of worker personal information — payroll, HR records, benefits, medical records, background checks and biometrics. HR handles the majority of these records and therefore must lead operationalising privacy controls that differ from consumer privacy programs because employment data often triggers sectoral rules (for example, […]
Hướng dẫn phân tích Chỉ số Khuyến nghị của Nhân viên (eNPS)
Employee Net Promoter Score (eNPS) is a single-question metric that asks employees how likely they are to recommend their organisation as a place to work on a 0–10 scale. The simplicity makes it ideal for regular pulse measurement and trend tracking within HR dashboards. Quick definitions: Promoters: respondents scoring 9–10. Passives: respondents scoring 7–8 (excluded […]