MiHCM’s MiA, a personal workplace assistant for every employee

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MiA at a glance

  • Runs on Microsoft Teams
  • For any business of any size
  • Integrated with MiHCM Lite and Enterprise HR systems
  • Assists and notifies on daily work tasks
  • AI-powered knowledge base
  • Integration to Office 365 apps
  • Analytics and dashboards
  • Monitors employee well-being
  • Saves time doing routine tasks
  • Built to improve employee engagement

Today, having a personal assistant is no longer a luxury. In fact, every single employee can have one, effortlessly.

MiHCM’s MiA, a virtual workplace assistant for Microsoft Teams, is an AI-driven solution that empowers all employees, enabling business of all sizes to harness the power of technology and stay competitive.

More than a technological upgrade, MiA is a strategic ally that offers a host of features for employees to perform an extensive list of tasks and stay productive while being considerate of their health and well-being. 

A cutting-edge personal assistant, it integrates seamlessly with MiHCM Lite and Enterprise HRIS systems.

Let’s look at its key benefits and features.

Daily reminders and electronic attendance

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  • Never be late again: MiA reminds you to check in and check out daily and assists you with the whole process. When you clock in on your mobile device, it takes in your location and records the information on the MiHCM HR software, making it much easier to keep tabs on employee attendance.
  • Change shift times on the go: MiA for Microsoft Teams can assist you in correcting clock-in and clock-out times and sends them directly to your approver.
  • Uncover team productivity insights: Receive daily and weekly productivity information and identify team performance gaps so you can address issues promptly.
  • Never miss out on meetings and tasks: Our AI chatbot sends daily reminders for your upcoming meetings and tasks, syncing seamlessly with Outlook Calendar and Microsoft Planner.

Timesheets, leave, and more

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  • Enjoy vacation time off without the fuss: Check the number of leave days, apply for leave requests, and keep track of your leave balance.
  • Approve team leave and requests: Get instant notifications on leave requests, leave approvals, and pending action items.
  • Wrap up your day with the daily timesheet: Easily submit your daily tasks into the system through MiA. Add in the hours worked with descriptions.
  • Book your office space instantly: Perfect for hybrid workplaces and co-working spaces, MiA reserves your workspace for the day you work from office.
  • Access payslips in a snap: MiHCM Lite and Enterprise HRIS systems push e-pay slips to MiA, giving employees easy access to view their salary slips.

Recruitment and onboarding

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Smarter recruitment: MiA enables interview coordinators to easily share candidate documentation and information with interviewers and manage the entire candidate evaluation process seamlessly.

It also enables interviewers to easily access candidate information and documentation within their Microsoft Teams meeting invite on their calendar. Interviewers can complete the candidate evaluation form within a side bar while the interview is ongoing and update a candidate’s status from within Microsoft Teams.

Seamless onboarding: MiA syncs with MiHCM Lite and Enterprise HRIS systems to provide a personalised onboarding programme with videos, documents, and follow-up questionnaires, keeping employees engaged throughout the process.

It provides new employees with a warm welcome to the company and takes them through their onboarding tasks in an interactive manner and enables the company to fulfil its onboarding requirements such as the collection of personal information and preferences via an automated process.

Employee engagement

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  • Run employee surveys: Our virtual assistant helps push surveys and provides insights into employee feedback directly on our HRIS system.
  • Connect to HR: Use the Reach HR feature to send and view all ad-hoc requests, convey grievances, and make suggestions, all without leaving your desk.
  • Get instant event notifications: Our AI chatbot works with our HRIS system to keep you informed of team birthdays and work anniversaries, making it easy to send your wishes.
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  • Ask anything: MiA empowers you to instantly receive answers to any question and generate customised content by leveraging your private company documents. These documents always remain protected within the organisation’s private Azure cloud environment. With the conversational AI that MiA employs, you will be able to gain accurate and intuitive answers by querying this knowledge base.
  • Grant access to what’s essential: Our proprietary MiA EDII Engine ensures that the confidentiality of an organisation’s documents is maintained by securely fetching information from documents to which administrators permit access, controlling permission levels and providing information selectively.
  • View query insights: Get HR analytics on top keywords, number of queries, and utilised tags to help drive a more data-empowered organisation.

Feelings and feedback

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  • Happy employees, happy workplace: MiA lets you pick out the emotion that resembles the mood and encourages employees to express how they truly feel. It also gives employees the freedom to share their responses anonymously.
  • Overall feeling analytics: Unearth employee emotions at work with detailed insights into engagement and emotional movements. Check individual and anonymous responses and understand them through a word cloud displaying the most used words.

Productivity and fitness

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  • Weekly summary: At the start of each week at work, MiA provides employees a summary that reflects their productivity, fitness activity and attendance overview of the previous week, transforming the way employees interact with HR and approach their daily routines at work.
  • Staying fit and healthy: MiA enables employees to track their daily fitness activity and receive health and safety notifications through the Microsoft Teams chat interface, allowing them to monitor their health and well-being while staying productive at work.

Common questions answered

As businesses evolve, understanding the role of MiA as a modern, personal workplace assistant becomes crucial for professionals and business owners. This section addresses some common queries.
  • What is MiA?
    MiA is an advanced AI-driven personal workplace assistant. It aids in streamlining processes by automating tasks, providing real-time analytics, and enhancing employee engagement.
  • How does MiA integrate with existing business operations?
    MiA seamlessly integrates with Microsoft Teams, allowing employees to manage tasks within their established digital workspace. This ensures a smoother, more efficient workflow.
  • What are the benefits of using MiA for HR management?
    By automating routine tasks and providing insightful analytics, MiA increases operational efficiency, supports data-driven decision-making, and fosters a more engaging work environment.
  • How does MiA enhance employee engagement and productivity?
    Through personalised insights and real-time notifications, MiA keeps employees informed and engaged, ultimately boosting productivity.

More than just an administrative tool

MiA is more than just an administrative tool; it’s about transforming the workplace by providing real-time insights while also enabling dynamic engagement between employees and HR.

This is particularly valuable in modern business environments where efficiency and employee satisfaction are paramount. By adopting solutions like MiA, businesses can expect increased productivity and enhanced engagement.

MiA’s integration into existing digital infrastructure also allows businesses to tap into its predictive nudges, offering better workforce management and decision-making. This shift is crucial, particularly in today’s competitive market, where companies must keep their employees motivated and inspired.

Get your own personal workplace assistant now, let all your employees have one too, and empower your business and your people like never before.

Want to know more about MiA? Contact us!

Written By : Marianne David

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