Conversational AI: The key to a more engaged and empowered workforce
Conversational AI for employees refers to chat interfaces, virtual assistants, and agentic assistants that access HRIS records and policy documents to answer questions and take authorised actions. In practical terms this includes in-app chat, Teams/Slack bots and mobile assistants that return payslips, confirm leave balances or start approval workflows. What we mean by ‘conversational’ vs […]