A leading refined sugar producer in Malaysia, supplying over half of the domestic market and ranking among the top 10 largest sugar refiners globally, faced significant HR management challenges due to its expanding operations.
With thousands of employees, the company urgently needed a more efficient and integrated HR solution to ensure smooth daily operations.
The challenge
Despite having a digital payroll system, the company lacked comprehensive coverage for overtime and other HR operations, which were still managed manually.
Recognising the need for a future-proof digital solution, the company turned to MiHCM and its cloud-based digital HR solution: MiHCM Enterprise.
The solution
The company implemented MiHCM Enterprise, encompassing modules for Core HR, Payroll, Performance, Recruitment, and Training.
This comprehensive solution tackled the company’s challenges by offering seamless staff dynamics operations, user-configurable advanced workflow capabilities, granular access control and permissions, reduced customisations, video interview capabilities, detailed dashboarding, and 360-degree feedback.
Implementation
The migration of the company’s HR operations to the MiHCM system was completed successfully, receiving very positive feedback.
Key milestones included the integration of various HR modules and the training of staff to use the new system.
Results
The MiHCM Enterprise solution brought several process improvements, including enhanced workflow capabilities, simplified access control, reduced customisations, better HR insights, and a holistic view of staff feedback.
Additionally, the company experienced significant improvements in people and time management, such as enhanced UI/UX, mobile app access to ESS functions, automated release and patch updates, and faster staff rostering.
Post-implementation, the company was shortlisted for key HR awards.
Sweet success
The sugar producer praised MiHCM Enterprise for its ability to streamline HR operations and improve overall efficiency.
The user-friendly interface and comprehensive features enabled the company to manage employee dynamics effectively, marking a sweet success in its HR transformation journey.
Company: Hela Clothing
- A $200+ million company
- Works closely with global brands
- Operates in intimate, sleepwear, and children’s product ranges
- Business operations comprise over 20,000 employees
- 10 plants, based in Kenya, Ethiopia, Egypt, and Sri Lanka
Business benefits
- Seamless staff dynamics operation
- Better HR insights
- Holistic view of staff feedback
- Faster staff rostering experience
- Simplified access control
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