Key HR metrics and formulas and why they matter
Human resource measures are quantifiable indicators that show HR performance, workforce health, and financial impact. Measurement sits on three layers: Operational: day-to-day process metrics (e.g., time to hire, case resolution). Efficiency: resource and cost metrics (e.g., cost per employee, HR-to-employee ratio). Value: business impact metrics (e.g., revenue per employee, training ROI). Why tracking matters: hiring […]
Diversity and inclusion metrics: Tracking DEI progress
Representation metrics answer who is in the workforce; inclusion metrics answer whether people feel respected, safe, and able to progress. Measuring both is necessary: representation without inclusion can hide retention and mobility gaps that undermine business outcomes such as innovation, customer trust and talent stability. Diversity and inclusion metrics are the quantitative and qualitative measures […]
Talent management metrics that drive organisational success
Talent management metrics are quantifiable indicators that measure the inflow, throughflow and outflow of people and capabilities across the organisation. Early in any measurement program, the team must define which events and taxonomies count — hires, promotions, role families, and skill labels — and select a single source of truth that ties HRIS, payroll and […]
Leading with empathy: Ken Vijayakumar on building careers not just jobs at Baurs
https://youtu.be/lZM78eGOuBY Ken Vijayakumar, Senior General Manager – HR, Admin, Purchasing & Sustainability at Baurs Sri Lanka, has played a key role in shaping Sri Lanka’s HR industry over the last three decades. In this interview with ‘MiHCM Leadership Lens,’ he outlines Baurs’ overall HR philosophy and its key pillars, unique HR initiatives that have had […]
Employee wellness metrics: Tracking wellbeing in the workplace
Employee wellness metrics are the measurable signals HR teams use to track workforce health and program effectiveness. This guide uses the term “employee wellness metrics” to mean both subjective measures (pulse and validated wellbeing scales) and objective behavioural signals (attendance, payroll, claims) so readers have a practical, operational definition from the start. What employee wellness […]
Top metrics to measure employee satisfaction
Measuring employee satisfaction metrics gives HR teams the data they need to protect retention, improve productivity and safeguard employer brand. In practical terms, employee satisfaction measures how content people are with pay, role clarity, manager support, development opportunities and work-life balance — distinct from engagement, which captures discretionary effort and emotional commitment. Why measurement must […]
Essential employee retention metrics for your workforce
Employee retention metrics measure how many employees stay with an organisation over a defined period and are central to strategic HR decision-making. Tracking these KPIs turns raw HR events—hires, promotions, transfers and terminations—into insight that links to cost savings, continuity of customer experience and team productivity. This guide promises four deliverables: clear formulas you can […]
Key employee engagement metrics and benchmarks
Employee engagement metrics capture how emotionally and cognitively invested people are in their work. This guide explains what those metrics measure, why clarity and consistent measurement matter for HR reporting and leadership buy-in, and how to combine survey sentiment with behavioral HR signals to reduce false positives and drive action. Measuring engagement correctly produces measurable […]
Top employee performance metrics to track
Employee performance metrics are quantifiable and qualitative indicators used to evaluate how effectively people deliver results for the business. In this post the focus keyword ‘employee performance metrics’ appears early to set the frame: we treat performance as four linked dimensions — output (quantity), calibre (quality), efficiency (time/cost), and business impact (organisational-level metrics). Performance is […]
The ultimate guide to people analytics metrics
People analytics metrics are quantitative measures that describe workforce health, efficiency and impact across recruitment, retention, engagement, performance, diversity & inclusion, and wellness. This guide centres on people analytics metrics and explains what to measure, how to calculate it, and how to make metrics operational so HR teams deliver boardready insights that connect to business […]