Performance management automation: Tools and best practices
Performance management automation addresses three converging pressures in 2026: distributed hybrid teams at scale, rising expectations for continuous feedback, and constrained HR bandwidth. Automating repeatable tasks speeds review cycles, ensures consistent evidence capture and frees managers to spend time coaching rather than compiling paperwork. The business case for automating performance reviews Faster cycles: automation shortens […]
AI in performance management: The complete guide 2026
AI in performance management means using machine learning, natural language processing and rules-based automation to collect, synthesise and surface workforce performance signals to managers and employees. This guide focuses on practical, ethical people-ops use cases — review drafting, continuous feedback synthesis, coaching nudges, skills-gap detection and predictive models — not covert surveillance or productivity monitoring […]
AI for employee engagement: The complete guide
AI for employee engagement combines machine learning, natural language processing and automation to listen, predict and act across the employee lifecycle. The goal is to surface issues earlier, automate routine HR work and guide managers with evidencebacked actions so employees get faster support and clearer development pathways. Who benefits: HR and People Analytics get scale […]
Agentic AI for employee experience: Risks and responsible use
Agentic AI for employee experience refers to systems that can take initiative and execute actions on behalf of employees or HR teams, carrying state and context across interactions rather than only responding to single queries. This guide contrasts reactive assistants (inform-only) with systems that can suggest options or act autonomously and sets out a practical […]
MiHCM’s MiA ONE: The unified AI employee experience app
Work has changed. Employees no longer operate within a single system, a single workflow, or a single moment of interaction. Yet, the way services are delivered to employees has largely remained fragmented – across portals, policies, approvals, emails, and manual processes. MiA ONE changes that. MiA ONE is the next evolution of the workplace experience […]
Conversational AI: The key to a more engaged and empowered workforce
Conversational AI for employees refers to chat interfaces, virtual assistants, and agentic assistants that access HRIS records and policy documents to answer questions and take authorised actions. In practical terms this includes in-app chat, Teams/Slack bots and mobile assistants that return payslips, confirm leave balances or start approval workflows. What we mean by ‘conversational’ vs […]
Here’s how virtual employee assistant services can empower SMEs
A virtual employee assistant is an employee-grade assistant embedded in an HR system, not a one-off contractor. For SMEs this means the assistant arrives with access to payslips, approval workflows and audit trails so data stays consistent across HR and payroll. The phrase ‘virtual employee assistant’ appears here because the assistant acts as a persistent […]
How to choose a virtual HR assistant (buyer’s guide)
The phrase ‘virtual HR assistant’ covers a spectrum: from conversational AI agents that answer employee queries to staffed virtual HR assistants delivering administrative support. Buyers must distinguish platform capabilities (integrations, workflows, audit logs) from staffing models (offshore human VAs vs onprem or cloud AI assistants). Who should read this guide? This guide targets HR directors, […]
A personal AI assistant for employees: Definition, use-cases and pilot checklist
A personal AI assistant for employees is a conversational, employee-facing system that answers work-related queries and initiates routine HR and workflow actions. The term covers a spectrum: from simple rule-based chatbots to advanced conversational assistants and agentic assistants that can act on the user’s behalf. Chatbot vs conversational assistant vs agentic assistant Chatbot: rules or […]
When people come first: Lessons in HR leadership from Manjula Kulathunga
In times of disruption, leadership is tested not by strategy alone, but by empathy, clarity, and action. In this edition of MiHCM Leadership Lens, we speak with Aqua Dynamics Ltd. Chief Human Resources Officer (CHRO) Manjula Kulathunga, a seasoned HR leader with over two decades of experience across diverse industries, about what it truly means […]