A key player in the Maldives’ telecommunications industry, Ooredoo Maldives delivers a full range of telecommunication and digital services, including mobile, fixed broadband, and enterprise solutions.
The company empowers individuals and businesses with a strong focus on digital transformation through innovative connectivity, digital lifestyle products, and ICT solutions.
In 2010, Ooredoo Maldives partnered with Microimage to embark on its digital HR transformation journey, applying global best practices and aligning HR strategies with evolving business requirements.
This partnership has enabled the company to streamline HR processes, enhance data-driven decision-making, and foster a more agile, empowered workforce
MiHCM solutions implemented
To address its HR issues, Ooredoo Maldives adopted a comprehensive suite of MiHCM modules:
- Core HR
- Performance Management
- Learning Management
- Succession Planning
- Compensation & Benefits
- Time & Attendance
- Payroll
A transformational journey
The implementation of MiHCM marked a turning point in Ooredoo Maldives’ HR transformation journey.
“Our digital HR journey with MiHCM began in 2010, marking the start of a significant transformation in the way we manage and engage with our people. From the initiation stage through to the full-scale implementation, the automation of all modules was carried out efficiently and with a high level of professionalism. The platform has provided us with an integrated, structured, and user-friendly system that has elevated the overall efficiency of our HR operations,” said Ooredoo Director of Human Resources Fazna Mansoor.
She emphasised that a key strength of MiHCM lies in its alignment with global best practices, ensuring that Ooredoo processes are modern, benchmarked, and future ready: “Over the years, we have been able to successfully digitalise all employee touchpoints, enabling a truly 100% digital HR ecosystem. This shift has not only improved accessibility and efficiency but also significantly enhanced the employee experience across the organisation.”
Among the MiHCM modules, the Performance Management system stands out as a pivotal enabler in fostering a culture of transparency, accountability, and accountability, Mansoor revealed. “It has provided us with the ability to objectively measure performance, assess and develop key competencies, drive meaningful conversations, and link individual contributions with organisational goals.”
“MiHCM has consistently proven to be more than just a technology provider. It has been a strategic partner in our digitalisation journey, supporting us in building an agile, engaged, and future-focused HR function. The collaboration has strengthened our ability to create value for both the business and our people, making MiHCM an integral part of our success story,” the Ooredoo Director of Human Resources concluded.
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