Khi con người là ưu tiên hàng đầu: Bài học về lãnh đạo nhân sự từ Manjula Kulathunga

In times of disruption, leadership is tested not by strategy alone, but by empathy, clarity, and action. In this edition of MiHCM Leadership Lens, we speak with Aqua Dynamics Ltd. Chief Human Resources Officer (CHRO) Manjula Kulathunga, a seasoned HR leader with over two decades of experience across diverse industries, about what it truly means […]
Hướng dẫn phân tích và đánh giá khoảng cách kỹ năng

Skill gap analysis is the structured comparison between the skills required to meet current and future business needs and the skills employees actually offer. According to a 2019 Brookings Institution article, this is commonly framed as a mismatch or discrepancy between job requirements and worker capabilities. OECD analysis (2024) similarly treats the gap as the […]
Trí tuệ nhân tạo (AI) trong quản lý nhân sự: Hướng dẫn thực tiễn về triển khai, phân tích và lợi nhuận trên đầu tư (ROI)

The term ‘Human Resources AI’ covers automation, machine learning models, conversational assistants and predictive analytics applied to HR processes. This guide explains what those technologies do, where they add measurable value and how HR leaders can apply them pragmatically with MiHCM products. What ‘Human Resources AI’ includes (quick taxonomy) Automation & workflow engines: routine approvals, […]
Bảo mật dữ liệu nhân viên: Tuân thủ quy định nhân sự và các thực hành tốt nhất

Employee data privacy covers how organisations collect, use, store and dispose of worker personal information — payroll, HR records, benefits, medical records, background checks and biometrics. HR handles the majority of these records and therefore must lead operationalising privacy controls that differ from consumer privacy programs because employment data often triggers sectoral rules (for example, […]
Hướng dẫn phân tích Chỉ số Khuyến nghị của Nhân viên (eNPS)

Employee Net Promoter Score (eNPS) is a single-question metric that asks employees how likely they are to recommend their organisation as a place to work on a 0–10 scale. The simplicity makes it ideal for regular pulse measurement and trend tracking within HR dashboards. Quick definitions: Promoters: respondents scoring 9–10. Passives: respondents scoring 7–8 (excluded […]
Các chiến lược tối ưu hóa lực lượng lao động theo thời gian thực có khả năng mở rộng

Workforce optimisation strategies now include real-time optimisation: continuous forecasting, adherence monitoring and automated interventions that extend traditional workforce management (WFM) beyond weekly cycles. Real-time workforce optimisation ingests live attendance and demand signals to update schedules, trigger shift-fill workflows and surface coaching opportunities within the same operating day. What ‘real-time’ means for scheduling, analytics and HR […]
Phân tích tuyển dụng dự đoán cho doanh nghiệp vừa và nhỏ (SMEs)

Phân tích tuyển dụng dự đoán sử dụng dữ liệu nhân sự và tuyển dụng lịch sử để tạo ra các tín hiệu phù hợp với ứng viên, giúp nhà tuyển dụng ưu tiên ứng viên, rút ngắn chu kỳ tuyển dụng và giảm tỷ lệ nghỉ việc sớm. Đối với các doanh nghiệp vừa và nhỏ (SMEs), các phương pháp này cung cấp một con đường thực tiễn để nâng cao chất lượng tuyển dụng mà không cần đội ngũ phân tích lớn. Các SMEs thường có các bản ghi HRIS và ATS hữu ích (đơn ứng tuyển, đánh giá phỏng vấn, [...]
Ensuring employee data privacy: Best practices and policy

Employee data privacy is the set of policies, processes and technical measures that govern how an organisation collects, stores, uses and disposes of employee personal information. For HR teams, employee data privacy is operational: HR typically controls recruiting, payroll, benefits and performance records, and therefore owns much of both the risk and the practical controls […]
Employee data management: The complete guide

Employee data management defines how organisations collect, store, secure, and use workforce information across the employee lifecycle. Employee data includes personal identifiers and contact details, payroll and bank details, benefits enrolment, performance reviews, health and disability records, DEI attributes, and legal documentation such as tax forms. Centralising employee data into a single HRIS reduces duplication, […]
The ultimate guide to workforce planning and analytics in 2026

Workforce planning and analytics is the combined discipline that links demand-and-supply forecasting for people with data-driven HR analytics (from descriptive through prescriptive) to align talent to strategy and cost. This guide shows how to move from raw HR, payroll and timesheet data to validated forecasts, scenario simulations and operational actions that shorten vacancy time, reduce […]